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Answer incoming phone calls. One year previous experience or some hospital clerical experience or medical terminology preferred....
From United Surgical Partners International Inc (USPI) - 04 Aug 2015 06:20:23 GMT - View all Lauderdale Lakes jobs
Posted: August 4, 2015, 6:20 am
Operators are responsible for accurately connecting, assessing, and responding to all caller requests for McLeod Regional Medical Center and McLeod Medical...
From Mcleod Health - 04 Aug 2015 06:04:40 GMT - View all Florence jobs
Posted: August 4, 2015, 6:04 am
Answer telephone, screen and direct calls to appropriate person, or department. We are looking for an upbeat professional, Front Desk Receptionist / Office...
From CEIVA - 04 Aug 2015 03:10:51 GMT - View all Burbank jobs
Posted: August 4, 2015, 3:10 am
Must possess a valid driver's license and a clean driving record. We ensure employees have the tools,. Competitive pay plus incentive compensation, a company...
From FirstEnergy Corp - 03 Aug 2015 15:52:42 GMT - View all Whitehall jobs
Posted: August 3, 2015, 3:52 pm
Administrative support including scheduling/event logistics, candidate letter generation, in-bound/out-bound phone calls, test administration, database updates...
From Automatic Data Processing - 03 Aug 2015 15:42:14 GMT - View all Home Based jobs
Posted: August 3, 2015, 3:42 pm
Experience necessary in receptionist phone skills, appointment scheduling & computer skills including data entry....
From Indeed - 03 Aug 2015 12:07:40 GMT - View all Murrells Inlet jobs
Posted: August 3, 2015, 12:07 pm
Must have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law....$12.35 an hour
From Virginia Jobs - 02 Aug 2015 13:18:48 GMT - View all Emporia jobs
Posted: August 2, 2015, 1:18 pm
Bakers, Frosters, Dishwashers, Counter help etc. Apply at our Penn Laird location. We are opening a new store in Harrisonburg Va....
From Indeed - 01 Aug 2015 17:43:25 GMT - View all Harrisonburg jobs
Posted: August 1, 2015, 5:43 pm
License or Experience:. Responsible for filing, mailing orders and other clerical duties as assigned. Duties are data entry for patients and employees including...
From CarolinaEast Health System - 01 Aug 2015 14:10:36 GMT - View all New Bern jobs
Posted: August 1, 2015, 2:10 pm
Weigh incoming sacks; You must have a valid email address to apply for this position. Mail Handlers must work in an industrial plant environment for their...$14.37 an hour
From USPS - 01 Aug 2015 12:56:33 GMT - View all Tampa jobs
Posted: August 1, 2015, 12:56 pm
A valid Arizona Driver’s License is required, along with giving consent to have your driving record run periodically....$68,000 a year
From State of Arizona - 01 Aug 2015 00:56:58 GMT - View all Tucson jobs
Posted: August 1, 2015, 12:56 am
Processes orders to satisfy customer requests on billing, electric and gas emergency calls, move-ins, move-outs, high bills, energy management, and related...
From Indeed - 31 Jul 2015 19:57:52 GMT - View all San Antonio jobs
Posted: July 31, 2015, 7:57 pm
Must have a valid Passport at time of application. Air Wisconsin Flight Attendants also pride themselves on providing world class customer service ensuring our...
From Air Wisconsin Airlines Corporation - 31 Jul 2015 16:34:07 GMT - View all jobs
Posted: July 31, 2015, 4:34 pm
Some positions in this class require possession of a valid State of California Driver License, Class C or higher, at the time of appointment....$25.06 - $29.01 an hour
From Sacramento County, CA - 31 Jul 2015 11:14:34 GMT - View all Sacramento jobs
Posted: July 31, 2015, 11:14 am
These duties will be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones,...
From Americold - 31 Jul 2015 05:17:25 GMT - View all Ontario jobs
Posted: July 31, 2015, 5:17 am
Make your own schedule. Read short passages and write comprehension questions....$25 an hour
From Indeed - 30 Jul 2015 23:09:29 GMT - View all Remote jobs
Posted: July 30, 2015, 11:09 pm
Manages multi-line phone system, routing calls to appropriate staff, answering questions and processing registrations;...$12.93 - $21.96 an hour
From Prince William County Government - 30 Jul 2015 20:00:31 GMT - View all Woodbridge jobs
Posted: July 30, 2015, 8:00 pm
An ability to carry out assigned duties and to make decisions on own. An ability to communicate in a courteous manner....$25.67 an hour
From Dublin City Schools - 30 Jul 2015 18:53:16 GMT - View all Dublin jobs
Posted: July 30, 2015, 6:53 pm
Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate....
From Automatic Data Processing - 30 Jul 2015 15:29:02 GMT - View all Home Based jobs
Posted: July 30, 2015, 3:29 pm
Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution....$15.63 an hour
From USPS - 30 Jul 2015 12:53:03 GMT - View all Huntsville jobs
Posted: July 30, 2015, 12:53 pm

Latest CareerBuilder Jobs: Banking, US - 30 mile radius

Latest CareerBuilder Jobs

Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R) which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. The role of the Teller is to be welcoming build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management Needs Assessment Present/Pitch Fulfillment and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions Accept and accurately process all financial service transactions Maintain responsibility for cash drawer and follow proper balancing procedures Act as a resource to identify and resolve client servicing issues Meet individual established referral production goals Build Client Rapport Provide excellent customer service to all KeyBank clients Greet and welcome every client as they enter the branch; acknowledge by name if known Accurately process all financial service transactions Participate in client appreciation events Take ownership of client issues when possible with the assistance of the branch management Make product suggestions based on the client's needs and refer to a member of the branch team Help create and establish a business relationship between the Personal Banker and the client. Present Products Review and maintain knowledge of product guides fees and policies to stay current on offerings for product suggestions. Provide answers and assistance for client questions/concerns utilizing resources within the branch. Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow-Up Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities Debrief with the sales team member when a sale was based on a referral made by the Teller Ensure more complex sales activities/opportunities are handed off to the Personal Banker Ensure compliance with security and audit procedures Additional Responsibilities Involvement in the sales building process and assist on platform as needed. Required Qualifications Teller High School Diploma GED or equivalent business experience Customer service experience Excellent communication and interpersonal skills General understanding of PC with Windows based applications and calculator Ability to work branch hours to include weekends and occasional evenings Physical Requirements: Prolonged Standing (5-8 hours per day) frequent use of hands to manipulate/grasp objects occasional bending and lifting from floor height frequent forward reach frequent lifting of 1 - 10 lbs. occasional lifting of up to 30 lbs. Float Teller In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) Cash handling Sales experience with established goals FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Corporate Bank is a full-service corporate and investment bank serving the needs of mid- to large- sized businesses and focusing principally on middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector, and real estate. About the Job Serves as the account executive for Community Development cleints and maintains a “trusted advisor” relationship with clients based on knowledgeable advice that is aligned to the clients’ business objectives and lifecycle. Develops and grows CRA mission driven, new business and builds/maintains and manages strong relationships with existing clients and prospects. Drives financial performance through profitable revenue growth and strong credit underwriting skills. Understands and identifies the needs of low and moderate income (LMI) neighborhoods and helps clients identify critical linkages to other community development funding sources. Essential Job Functions Sales/Service: Serves as the Trusted Financial Advisor to clients, functions as the Community Development Lending client “expert” and the go-to person for the client. Develops focused strategies for acquiring, retaining and growing select clients. Champions and leads all business development efforts for specific client and/or prospect base. Drives a focused business development effort by developing a clear and holistic understanding of the client’s or prospect’s business and project needs. Analyzes data and topical information relevant to the client’s proposed project and strategy. Viewed by the client as a business partner (financial strategist) and shares a skilled financial perspective. Prepares for client reviews, identifying opportunities for presenting unsolicited solutions/advice. Provides the client with deep knowledge in key product areas: tax credit investment, cash management, derivatives, single family mortgage lending etc. and utilizes a visionary approach to educate the client on Key’s capabilities. Assembles and leads a quick response to customer requests. Utilizes other bank product experts to creatively present the full breadth of the bank. Has well developed network of traditional community development project funding resources including debt and equity providers, and Federal Home Loan Bank programs. Maintains appropriate prospecting effort, including identification, qualification and calling. Consistently balances prospecting efforts and quality client maintenance responsibilities. Stays in touch with CD industry trends and topics such as tax credit policy changes, market factors affecting lease up, and portfolio risk. Maximizes established Center of Influence (COI) referral network and continues to expand this network. Proactively prospects for new clients and consistently balances quality client maintenance responsibilities. Identifies cross-sell opportunities and partners with Product Specialists to structure, coordinate and sponsor credit and non-credit products/services. Anticipates and solves internal obstacles for the client with a sense of urgency and consistently finds the right way to get things done for the client. Acts as client advocate while adhering to sound business practices. Resolves out of balance and/or other default situations wich may occur in the portfolio. Leads and drives a culture of creative and strategic thinking to arrive at multiple potential ways to achieve identified client goals Maximizes profitability of assigned portfolio by effectively selling the value Key provides. Takes proactive role in coordinating and underwriting to multiple funding sources for projects and understands and explains to clients the possibilities and limitations in the context of project funding. Serves on community boards and professional organizations which enhance the profile of the Bank and add value to LMI communities. Is sought out for panel discussions on Community Development industry topics. Represents the Bank at public speaking events, ground breaking, and ribbon cutting ceremonies that typically include neighborhood groups, and public officials. Identifies and is available for press release opportunities that highlight client and bank collaboration. Credit: Maintains superior functional/technical sales and credit expertise. Shares this knowledge with team members. Understands the affordable housing industry as well as community based commercial real estate development. Partners effectively with Credit Officers and Real Estate Services closing officers as the first level sponsor for credit decisions and closing and funding risk mitigation. Responsible for preparing initial credit writeup for consideration by credit officers. Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities. Directs and is responsible for the preparation of all Asset Quality Reports (AQR’s), Quarterly Loan Reviews (QLRs) and all Risk Rating models to assure accurate risk assessment of assigned portfolio. Resolves and manages past due credits, underperforming credits, and construction loans that experience delays or technical defaults. Administrative: Practices disciplined use of the technology tools and procedures provided by the Corporation. Required Qualifications Bachelor’s Degree in accounting, finance or related field, or equivalent experience Minimum 7- 9 years of financial services, commercial real esate finance, and/or project development related experience Established business development skills Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality Proven outstanding credit skills, analytical skills and financial acumen Demonstrated excellent written and verbal communication skills Confirmed superior client relationship and internal partnering skills Ability to solve internal obstacles, find resolution, provides coaching and mentoring to others within an organization. Preferred Qualifications MBA 5+ years providing financial expertise and solutions in the area of Low Income Tax Credits, New Markets Tax Credits, and state tax incented programs Experience in real estate lending or tax credit investing focused on project financing. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Personal Banker reports to the Branch Manager and the Personal Banker Float reports to the Area Retail Leader. Responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross- sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS: As financial navigators for life, the Personal Banker delivers solutions to make it easier for clients to achieve their financial goals. The Personal Banker also provides sales and service support to the Retail branch team. - Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing). - Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop. - Supports the branch in growing a profitable book of business to achieve individual and team goals. - Provides sales and service assistance to all clients. - Develops and maintains broad knowledge of products and services to appropriately support client needs. - Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction. - Ensures compliance with operational, security and audit procedures and policies. - Participates in and occasionally facilitates daily branch team meetings. - Participates in special projects, sales campaigns and assignments as requested. - Assists with coaching and training tellers and other branch professionals. - Accurately process all financial service transactions. - Identifies and resolves complex client service opportunities. - Competes and maintenances electronic client profiles using KeyBank's technology such as the Client Experience (CE) Desktop. - Maintains and calls on a client book of business. Additional Responsibilities: - As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS: - High School Diploma or equivalent experience. - 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources. - Foundational knowledge of sales and service techniques with consumers and small businesses, including tele- consulting, outside calling, prospecting and networking. - Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals. - Ability to develop a base of Centers of Influence (COIs). - Demonstrated strong customer service skills. - Excellent communication skills and ability to work in a team environment. - Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.). - Ability to work branch hours to include weekends and occasional evenings. - Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls. Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: - Undergraduate degree in business related field - Possesses a general understanding of operations (risk, compliance, fraud, loss); - Working knowledge of Branch Teller Workstation FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF) The Senior Lockbox and Integrated Receivables Product Manager is responsible for all aspects of managing these products including product planning and discovery, product profitability, new product development and their strategic direction. They demonstrate a product expertise with market and industry knowledge delivered through thought leadership, market support, client experience and solid partnering. ESSENTIAL JOB FUNCTIONS Execute solid product management practices. Understand client behaviors, position and structure products, and set prices. Ability to manage one or more projects or initiatives concurrently in an effective manner. Align with direction and strategy driven by segment management. Work across multiple functions providing support, leadership and subject matter expertise to marketing, sales, finance, technology, legal, operations and compliance in order to accomplish objectives. Continuous monitoring of the industry to maintain and enhace subject matter expertise, identify trends, changes or shifts in client and competitor behaviors and regulatory and competitive forces that impact these products. Maintenance and development of a deep understanding of client behavior. Follow a cyclical process of idea generation, opportunity sizing, financial benefit forecasting, business case preparation, product development, and commercialization. Support cross-product strategic development and influence next generation receipt and or payment services along with the Treasury Services product management team. Conduct R & D and lead innovation within the receivables product line keeping the strategy of the product up to date with the market. Support marketing and client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on data analysis. Deliver training internally and externally to convey an understanding of the products, their usage and functionality. Support the sales force in selling the products and articulating the benefits to clients. Develop and maintain product collateral, client and market communications to support the sales and product rollout processes. Support client calling efforts. Offer subject matter expertise on these products, how they are utilized and the best solutions for the clients pain points. Analyze product financials, statistics and client and product level reporting on a regular basis to articulate and identify any changes occurring with clients, the market, operations and the product functionality. REQUIRED QUALIFICATIONS Bachelor’s degree required, MBA preferred. Minimum ten years of treasury services product management or related treasury management experience. Strong analytical skills. Excellent problem solving and quantitative skills. Strong internal and external communication skills. Must be able to create and conduct executive level presentations, present at industry venues, and interface with the media and clients as appropriate. Excellent project management/organizational skills and history of successfully driving multiple projects simultaneously to completion. A team player with proven ability to build strong collaborative relationships with internal partners including finance, technology, operations, sales, marketing, legal, compliance, and other internal and external partners including vendors. Proven ability to assess and enhance product effectiveness and market receptiveness. Dedicated to meeting the expectations of clients. Ability to identify inefficient processes, recommend solutions, and manage implementation. An ability to champion change, influence others, and foster teamwork. Proficiency with PCs and standard Miscrosoft Office software. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Personal Banker reports to the Branch Manager and the Personal Banker Float reports to the Area Retail Leader. Responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross- sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS: As financial navigators for life, the Personal Banker delivers solutions to make it easier for clients to achieve their financial goals. The Personal Banker also provides sales and service support to the Retail branch team. - Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing). - Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop. - Supports the branch in growing a profitable book of business to achieve individual and team goals. - Provides sales and service assistance to all clients. - Develops and maintains broad knowledge of products and services to appropriately support client needs. - Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction. - Ensures compliance with operational, security and audit procedures and policies. - Participates in and occasionally facilitates daily branch team meetings. - Participates in special projects, sales campaigns and assignments as requested. - Assists with coaching and training tellers and other branch professionals. - Accurately process all financial service transactions. - Identifies and resolves complex client service opportunities. - Competes and maintenances electronic client profiles using KeyBank's technology such as the Client Experience (CE) Desktop. - Maintains and calls on a client book of business. Additional Responsibilities: - As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS: - High School Diploma or equivalent experience. - 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources. - Foundational knowledge of sales and service techniques with consumers and small businesses, including tele- consulting, outside calling, prospecting and networking. - Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals. - Ability to develop a base of Centers of Influence (COIs). - Demonstrated strong customer service skills. - Excellent communication skills and ability to work in a team environment. - Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.). - Ability to work branch hours to include weekends and occasional evenings. - Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls. Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: - Undergraduate degree in business related field - Possesses a general understanding of operations (risk, compliance, fraud, loss); - Working knowledge of Branch Teller Workstation FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Lead Teller reports to the Branch Manager and performs the duties of a Teller. The Lead Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities, acts as a resource in identifying and resolving client servicing issues, serves as primary troubleshooter for complex problems and client service needs, enhances client relationships with Key by providing distinctive quality service, looks for sales opportunities by uncovering financial needs and ensuring that the client is communicated with for possible product opportunities and helps observe and provide coaching to Tellers to enhance client referrals and operational effectiveness. The Lead Teller is responsible for day to day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls. The Lead teller also is responsible for training and onboarding new Tellers. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Lead Teller is to perform the duties of a Teller, oversee daily Teller functions and scheduling, ensure that all branch operations are effective and compliance requirements are met, provide performance coaching to the branch Teller staff to meet client acquisition and customer service objectives and to assist platform staff with basic account opening and maintenance activities. Teller Functions & Staffing: - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follows proper balancing procedures. - Act as a resource to identify and resolve more complex client servicing issues. - Meet individual established referral production goals. - Accountable for daily NSF review/weekly overdraft monitoring. - Assist with staffing and scheduling of the Tellers. - Responsible for training and onboarding new Tellers. - Support sales goals through identification of prospects and referrals to sales experts. - Seek out clients and educates them on alternative delivery channels. Build Client Rapport: - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management - Make product suggestions based on the client's needs and refer to a member of the branch team. Present Products: - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs: - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Branch Operations and Platform Assistance: - Provide direction and guidance for branch staff on opertational/regulartory procedures. - Monitor and provide coaching to Tellers to enhance referral effectiveness. - Assist with meeting branch established referral production goals. - Cross- trained to work on platform and perform basic account opening and maintenance activities as needed. - Update electronic profile during client conversations. - Act as a backup to the Branch Manager as assigned. Additional responsibilities: - Special assignments as requested. - Ensure signage and merchandise are properly displayed. - Ensure that the branch facilities (internal and external) are maintained. REQUIRED QUALIFICATIONS: - High School Diploma, GED or equivalent business / operational experience - A minimum of 1 year Teller experience - Strong knowledge of branch operations - Demonstrated superior client relationship skills - Excellent communication and interpersonal skills - Strong detail orientation - Demonstrated organizational skills while managing multiple tasks - Strong team player - Working knowledge of Teller Software, PC with Windows based applications, Calculator - Demonstrated ability to lead, motivate, and foster teamwork - Ability to work branch hours to include weekends and occasional evenings - Physical Requirements include: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1- 10 lbs., occasional lifting of up to 30 lbs Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: - 3 to 5 years of cash handling experience FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Personal Banker reports to the Branch Manager and the Personal Banker Float reports to the Area Retail Leader. Responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross- sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS: As financial navigators for life, the Personal Banker delivers solutions to make it easier for clients to achieve their financial goals. The Personal Banker also provides sales and service support to the Retail branch team. - Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing). - Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop. - Supports the branch in growing a profitable book of business to achieve individual and team goals. - Provides sales and service assistance to all clients. - Develops and maintains broad knowledge of products and services to appropriately support client needs. - Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction. - Ensures compliance with operational, security and audit procedures and policies. - Participates in and occasionally facilitates daily branch team meetings. - Participates in special projects, sales campaigns and assignments as requested. - Assists with coaching and training tellers and other branch professionals. - Accurately process all financial service transactions. - Identifies and resolves complex client service opportunities. - Competes and maintenances electronic client profiles using KeyBank's technology such as the Client Experience (CE) Desktop. - Maintains and calls on a client book of business. Additional Responsibilities: - As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS: - High School Diploma or equivalent experience. - 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources. - Foundational knowledge of sales and service techniques with consumers and small businesses, including tele- consulting, outside calling, prospecting and networking. - Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals. - Ability to develop a base of Centers of Influence (COIs). - Demonstrated strong customer service skills. - Excellent communication skills and ability to work in a team environment. - Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.). - Ability to work branch hours to include weekends and occasional evenings. - Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls. Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: - Undergraduate degree in business related field - Possesses a general understanding of operations (risk, compliance, fraud, loss); - Working knowledge of Branch Teller Workstation FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Branch Manager reports to the Area Retail Leader and the primary focus of this role is to build, coach, develop, lead and motivate a team that is capable of analyzing clients' needs and recommending financial solutions that create lasting client relationships. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures and timely completion of KSAP (branch self assessment program) tasks. Responsible for managing, staffing and scheduling all direct reports within the branch. Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, growing non-interest income, growing joint partnership revenue, and fostering client and employee satisfaction to meet or exceed branch sales and service goals. Accountable for partnering with and referring business to all lines of business partners including, but not limited to, Retail, Investment Services, Mortgage, Private Banking, Business Banking, Cash Management, Middle Market, Merchant Services and Foreign Exchange to meet client needs. ESSENTIAL JOB FUNCTIONS: The Branch Manager is responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in daily work to create a positive client experience. The Branch Manager also ensures that branch operations are effective and compliance requirements are met. - Branch Staffing & Performance Coaching: Responsible for the staffing of the branch including recruiting/identifying talent and interviewing and selecting the branch team with involvement from ARL and Operations Leader; Develop branch staff through observational coaching sessions, joint sales calls and using the coaching model and developing/utilizing individual professional growth plans; Ensure the Branch team is trained on Key's products, sales, and service models; Responsible for developing the branch team's understanding of Key's products and services, Key's sales and service process and the competitive landscape; Engage in a disciplined approach to human capital by holding the branch team accountable for performance, providing training and recognizing/rewarding high performers - Branch Operations: Provide guidance and direction to branch staff positions to ensure compliance of regulatory, security and internal controls, which includes timely completion of all branch KSAP (branch self assessment program) tasks; Ensure satisfactory or better branch audits; Review and certify completion of continuity and recovery activities; Ensure the branch focuses on operational processes to enhance the client experience; Report and follow up on branch facility issues that hinder branch operations; Monitor and coach customer service behaviors to exceed service measurement goals within the branch - Opportunity Management: Establish and communicate branch performance standards regarding client follow up, ensure proper focus in client relations, introduce members of the team to the client and participate in client appreciation events; Ensure Tellers are making client and account referrals in accordance with their established Teller referral goals; Branch Managers in Non Business Intensive branches focus on retaining and expanding small business clients in the Book of Business Focus/Grow category; Branch Managers in Business Intensive branches should focus on acquiring, retaining and deepening small business relationships - Needs Assessment: Review client needs and understand how the solution fits the clien; Create and maintain active calling plan for Book of Business clients and prospect - Present/Pitch: Discuss features and benefits of multiple products and services that may meet client needs to ensure the client selects the best product for them - Fulfillment: Communicate across branch team to build relationships with all team members and create realistic expectations in the sales process and effectively resolve differences; Walk through expectations with the client and ensure that the solution meets the client's need; Accountable for risk management and compliance for the branch within established parameters - Follow-Up: Ensure that client follow up calls are conducted by end of business day to confirm client understanding; Maintain and call on a client book of business; Ensure Branch financial goals are met or exceeded; Develop strong partnerships with business partners focusing on cross selling and referrals; effectively manage internal and external COs; Ensure that the Branch operations are operating effectively/efficiently, maintain compliance, reporting requirements and client needs are being me; Manage employee hours worked in accordance to and compliant with KeyBank's time tracking policies; Utilize the annual district marketing plan to maximize community visibility, production, profitability and people resources. REQUIRED QUALIFICATIONS: Non Business and Business Intensive Branches: High School Diploma or 3 years of branch management experience; 3 years experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team; General understanding of financial statements and concepts; Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports; Demonstrated ability to leverage Centers of Influence (COIs) to further promote KeyBank business; Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking sales professionals; Demonstrated ability to effectively communicate and possess strong public speaking skills; Working knowledge of PC (MS Windows and Office Products; Ability to work branch hours to include weekends and occasional evenings Physical Requirements: Ability to routinely and frequently operate a motor vehicle with a valid driver's license in order to make outside sales calls. Additional Responsibilities for Business Intensive Branches: Demonstrated small business deposit/credit experience and familiarity with small business operations; Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: Managerial experience; Undergraduate degree in business related field; FINRA Series 6 and 63 investment licenses*; State Insurance License* *Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. The Personal Banker reports to the Branch Manager and the Personal Banker Float reports to the Area Retail Leader. Responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross-sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS As financial navigators for life, the Personal Banker delivers solutions to make it easier for clients to achieve their financial goals. The Personal Banker also provides sales and service support to the Retail branch team. Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing) Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop Supports the branch in growing a profitable book of business to achieve individual and team goals Provides sales and service assistance to all clients Develops and maintains broad knowledge of products and services to appropriately support client needs Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction Ensures compliance with operational, security and audit procedures and policies Participates in and occasionally facilitates daily branch team meetings Participates in special projects, sales campaigns and assignments as requested Assists with coaching and training tellers and other branch professionals Accurately process all financial service transactions Identifies and resolves complex client service opportunities Competes and maintenances electronic client profiles using KeyBank’s technology such as the Client Experience (CE) Desktop Maintains and calls on a client book of business Additional Responsibilities: As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS High School Diploma or equivalent experience 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources Foundational knowledge of sales and service techniques with consumers and small businesses, including tele-consulting, outside calling, prospecting and networking Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals Ability to develop a base of Centers of Influence (COIs) Demonstrated strong customer service skills Excellent communication skills and ability to work in a team environment Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.) Ability to work branch hours to include weekends and occasional evenings Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls Note: Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). PREFFERED QUALIFICATIONS Undergraduate degree in business related field Possesses a general understanding of operations (risk, compliance, fraud, loss); Working knowledge of Branch Teller Workstation FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Technology and Operations (KTO) provides efficient, reliable and secure technology, operational, and servicing functions to support business partners and clients across Key. It creates an effective variable cost technology delivery model that maximizes the return on IT spend and orchestrates the efficient use of corporate information and technology assets while supporting innovation that creates competitive distinction. This is a workflow coordinator position that participates as part of the extended leadership team within Cleveland Lockbox. The hours are 8am - 630pm (or completion) Friday-Monday. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF) The Lead Teller reports to the Branch Manager and performs the duties of a Teller. The Lead Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities, acts as a resource in identifying and resolving client servicing issues, serves as primary troubleshooter for complex problems and client service needs, enhances client relationships with Key by providing distinctive quality service, looks for sales opportunities by uncovering financial needs and ensuring that the client is communicated with for possible product opportunities and helps observe and provide coaching to Tellers to enhance client referrals and operational effectiveness. The Lead Teller is responsible for day to day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls. The Lead teller also is responsible for training and onboarding new Tellers. ESSENTIAL JOB FUNCTIONS The role of the Lead Teller is to perform the duties of a Teller, oversee daily Teller functions and scheduling, ensure that all branch operations are effective and compliance requirements are met, provide performance coaching to the branch Teller staff to meet client acquisition and customer service objectives and to assist platform staff with basic account opening and maintenance activities. Teller Functions & Staffing * Accept and accurately process all financial service transactions * Maintain responsibility for cash drawer and follows proper balancing procedures * Act as a resource to identify and resolve more complex client servicing issues * Meet individual established referral production goals * Accountable for daily NSF review/weekly overdraft monitoring * Assist with staffing and scheduling of the Tellers * Responsible for training and onboarding new Tellers * Support sales goals through identification of prospects and referrals to sales experts * Seek out clients and educates them on alternative delivery channels Build Client Rapport * Provide excellent customer service to all KeyBank clients * Greet and welcome every client as they enter the branch; acknowledge by name, if known * Participate in client appreciation events * Take ownership of client issues when possible, with the assistance of the branch management * Make product suggestions based on the client’s needs and refer to a member of the branch team Present Products * Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions * Provide answers and assistance for client questions/concerns, utilizing resources within the branch * Coordinate time between Personal Banker and client for business meetings as necessary Fulfill Client Needs * Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential needs * Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs Branch Operations and Platform Assistance * Provide direction and guidance for branch staff on opertational/regulartory procedures * Monitor and provide coaching to Tellers to enhance referral effectiveness * Assist with meeting branch established referral production goals * Cross-trained to work on platform and perform basic account opening and maintenance activities as needed * Update electronic profile during client conversations * Act as a backup to the Branch Manager as assigned Additional responsibilities: * Special assignments as requested * Ensure signage and merchandise are properly displayed * Ensure that the branch facilities (internal and external) are maintained REQUIRED QUALIFICATIONS * High School Diploma, GED or equivalent business / operational experience * A minimum of 1 year Teller experience * Strong knowledge of branch operations * Demonstrated superior client relationship skills * Excellent communication and interpersonal skills * Strong detail orientation * Demonstrated organizational skills while managing multiple tasks * Strong team player * Working knowledge of Teller Software, PC with Windows based applications, Calculator * Demonstrated ability to lead, motivate, and foster teamwork * Ability to work branch hours to include weekends and occasional evenings * Physical Requirements include: Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1– 10 lbs., occasional lifting of up to 30 lbs Note: Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). PREFERRED QUALIFICATIONS 3 – 5 years of cash handling experience COMPETENCIES Operating: Keeps on point; plans and organizes; gets work done; uses time management skills; follows work processes and focuses; manages workload; organized; exhibits an openness of new ways of doing things and an adaptable, continuous improvement mindset; understands and applies Key’s risk management philosophy in day-to-day interactions Energy/Drive: Action oriented; drives for results; pursues work with energy and focus; drives for completion; client relationship focused; acts with honor and character Personal/Interpersonal: Open, receptive, accountable, and approachable; keeps promises, honors, commitments, and demonstrates open, honest communication; exhibits positive behavior People Management: Understands the value of excellent client service and demonstrates a commitment to client satisfaction for internal and external clients while balancing organizational profitability; actively listens to internal/external client feedback and delivers appropriate solutions; embraces an inclusive team and diverse perspectives to reach best outcomes; escalates issues to manager when appropriate; applies judgment within established guidelines to resolve client issues and needs Results: Dedicated to finding solutions, resolving problems, and fulfilling client needs; takes personal responsibility to see that every client is satisfied; proactively shares knowledge to help others develop and to improve the performance of the team; consistently exceeds and/or meets goals; bottom line oriented; pushes self and others for results Technical and Functional: Exhibits the technical and functional skills to perform the job In addition to the competencies specific to the Leader Teller role, all Key employees are expected to exhibit Key’s Leadership Behaviors (Accountability, Managerial Courage, Drive for Results, Lead Change, Client Focus, Effective Collaboration, Develop Self, Staff and Others, Business Acumen, Manage Vision and Purpose) as outlined in Key’s HR Online system. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. ESSENTIAL JOB FUNCTIONS The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions Accept and accurately process all financial service transactions Maintain responsibility for cash drawer and follow proper balancing procedures Act as a resource to identify and resolve client servicing issues Meet individual established referral production goals Build Client Rapport Provide excellent customer service to all KeyBank clients Greet and welcome every client as they enter the branch; acknowledge by name, if known Accurately process all financial service transactions Participate in client appreciation events Take ownership of client issues when possible, with the assistance of the branch management Make product suggestions based on the client’s needs and refer to a member of the branch team Help create and establish a business relationship between the Personal Banker and the client Present Products Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions Provide answers and assistance for client questions/concerns, utilizing resources within the branch Coordinate time between Personal Banker and client for business meetings as necessary Fulfill Client Needs Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs Follow-Up Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities Debrief with the sales team member when a sale was based on a referral made by the Teller Ensure more complex sales activities/opportunities are handed off to the Personal Banker Ensure compliance with security and audit procedures Additional Responsibilities Involvement in the sales building process and assist on platform as needed REQUIRED QUALIFICATIONS Teller High School Diploma, GED or equivalent business experience Customer service experience Excellent communication and interpersonal skills General understanding of PC with Windows based applications and calculator. Ability to work branch hours to include weekends and occasional evenings. Physical Requirements: Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs. Float Teller In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations PREFERRED QUALIFICATIONS Cash handling experience Sales experience with established goals FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. - Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. - Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. - Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. - Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions * Accept and accurately process all financial service transactions * Maintain responsibility for cash drawer and follow proper balancing procedures * Act as a resource to identify and resolve client servicing issues * Meet individual established referral production goals Build Client Rapport * Provide excellent customer service to all KeyBank clients * Greet and welcome every client as they enter the branch; acknowledge by name, if known * Accurately process all financial service transactions * Participate in client appreciation events * Take ownership of client issues when possible, with the assistance of the branch management * Make product suggestions based on the client’s needs and refer to a member of the branch team * Help create and establish a business relationship between the Personal Banker and the client Present Products * Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions * Provide answers and assistance for client questions/concerns, utilizing resources within the branch * Coordinate time between Personal Banker and client for business meetings as necessary Fulfill Client Needs * Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential needs * Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs Follow-Up * Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities * Debrief with the sales team member when a sale was based on a referral made by the Teller * Ensure more complex sales activities/opportunities are handed off to the Personal Banker * Ensure compliance with security and audit procedures Additional Responsibilities * Involvement in the sales building process and assist on platform as needed REQUIRED QUALIFICATIONS: Teller * High School Diploma, GED or equivalent business experience * Customer service experience * Sales experience with established goals * Cash handling experience * Excellent communication and interpersonal skills * General understanding of PC with Windows based applications and calculator. * Ability to work branch hours to include weekends and occasional evenings. * Physical Requirements: Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs. Float Teller: * In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations * Must have access to reliable transportation to facilitate working in multiple branches * Must have schedule flexibility PREFERRED QUALIFICATIONS: COMPETENCIES Operating: Keeps on point, plans and organizes, gets work done, uses time management skills; follows work processes and focuses; manages workload; organized; exhibits an openness of new ways of doing things and an adaptable, continuous improvement mindset; understands and applies Key’s risk management philosophy in day-to-day interactions Energy/Drive: Action oriented; drives for results; pursues work with energy and focus; drives for completion; client relationship focused; acts with honor and character Personal/Interpersonal: Open, receptive, accountable, and approachable; keeps promises, honors, commitments, and demonstrates open, honest communication; exhibits positive behavior People Management: Understands the value of excellent client service and demonstrates a commitment to client satisfaction for internal and external clients while balancing organizational profitability; actively listens to internal/external client feedback and delivers appropriate solutions; embraces an inclusive team and diverse perspectives to reach best outcomes; escalates issues to manager when appropriate; apply judgment within established guidelines to resolve client issues and needs Results: Dedicated to finding solutions, resolving problems, and fulfilling client needs; takes personal responsibility to see that every client is satisfied; proactively shares knowledge to help others develop and to improve the performance of the team; consistently exceeds and/or meets goals; bottom line oriented; pushes self and others for results Technical and Functional: Exhibits the technical and functional skills to perform the job In addition to the competencies specific to the Teller role, all Key employees are expected to exhibit Key’s Leadership Behaviors (Accountability, Managerial Courage, Drive for Results, Lead Change, Client Focus, Effective Collaboration, Develop Self, Staff and Others, Business Acumen, Manage Vision and Purpose) as outlined in Key’s HR Online system. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Branch Manager reports to the Area Retail Leader and the primary focus of this role is to build, coach, develop, lead and motivate a team that is capable of analyzing clients' needs and recommending financial solutions that create lasting client relationships. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures and timely completion of KSAP (branch self assessment program) tasks. Responsible for managing, staffing and scheduling all direct reports within the branch. Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, growing non-interest income, growing joint partnership revenue, and fostering client and employee satisfaction to meet or exceed branch sales and service goals. Accountable for partnering with and referring business to all lines of business partners including, but not limited to, Retail, Investment Services, Mortgage, Private Banking, Business Banking, Cash Management, Middle Market, Merchant Services and Foreign Exchange to meet client needs. ESSENTIAL JOB FUNCTIONS: The Branch Manager is responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in daily work to create a positive client experience. The Branch Manager also ensures that branch operations are effective and compliance requirements are met. - Branch Staffing & Performance Coaching: Responsible for the staffing of the branch including recruiting/identifying talent and interviewing and selecting the branch team with involvement from ARL and Operations Leader; Develop branch staff through observational coaching sessions, joint sales calls and using the coaching model and developing/utilizing individual professional growth plans; Ensure the Branch team is trained on Key's products, sales, and service models; Responsible for developing the branch team's understanding of Key's products and services, Key's sales and service process and the competitive landscape; Engage in a disciplined approach to human capital by holding the branch team accountable for performance, providing training and recognizing/rewarding high performers - Branch Operations: Provide guidance and direction to branch staff positions to ensure compliance of regulatory, security and internal controls, which includes timely completion of all branch KSAP (branch self assessment program) tasks; Ensure satisfactory or better branch audits; Review and certify completion of continuity and recovery activities; Ensure the branch focuses on operational processes to enhance the client experience; Report and follow up on branch facility issues that hinder branch operations; Monitor and coach customer service behaviors to exceed service measurement goals within the branch - Opportunity Management: Establish and communicate branch performance standards regarding client follow up, ensure proper focus in client relations, introduce members of the team to the client and participate in client appreciation events; Ensure Tellers are making client and account referrals in accordance with their established Teller referral goals; Branch Managers in Non Business Intensive branches focus on retaining and expanding small business clients in the Book of Business Focus/Grow category; Branch Managers in Business Intensive branches should focus on acquiring, retaining and deepening small business relationships - Needs Assessment: Review client needs and understand how the solution fits the clien; Create and maintain active calling plan for Book of Business clients and prospect - Present/Pitch: Discuss features and benefits of multiple products and services that may meet client needs to ensure the client selects the best product for them - Fulfillment: Communicate across branch team to build relationships with all team members and create realistic expectations in the sales process and effectively resolve differences; Walk through expectations with the client and ensure that the solution meets the client's need; Accountable for risk management and compliance for the branch within established parameters - Follow-Up: Ensure that client follow up calls are conducted by end of business day to confirm client understanding; Maintain and call on a client book of business; Ensure Branch financial goals are met or exceeded; Develop strong partnerships with business partners focusing on cross selling and referrals; effectively manage internal and external COs; Ensure that the Branch operations are operating effectively/efficiently, maintain compliance, reporting requirements and client needs are being me; Manage employee hours worked in accordance to and compliant with KeyBank's time tracking policies; Utilize the annual district marketing plan to maximize community visibility, production, profitability and people resources. REQUIRED QUALIFICATIONS: Non Business and Business Intensive Branches: High School Diploma or 3 years of branch management experience; 3 years experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team; General understanding of financial statements and concepts; Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports; Demonstrated ability to leverage Centers of Influence (COIs) to further promote KeyBank business; Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking sales professionals; Demonstrated ability to effectively communicate and possess strong public speaking skills; Working knowledge of PC (MS Windows and Office Products; Ability to work branch hours to include weekends and occasional evenings Physical Requirements: Ability to routinely and frequently operate a motor vehicle with a valid driver's license in order to make outside sales calls. Additional Responsibilities for Business Intensive Branches: Demonstrated small business deposit/credit experience and familiarity with small business operations; Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: Managerial experience; Undergraduate degree in business related field; FINRA Series 6 and 63 investment licenses*; State Insurance License* *Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Branch Manager reports to the Area Retail Leader and the primary focus of this role is to build, coach, develop, lead and motivate a team that is capable of analyzing clients' needs and recommending financial solutions that create lasting client relationships. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures and timely completion of KSAP (branch self assessment program) tasks. Responsible for managing, staffing and scheduling all direct reports within the branch. Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, growing non-interest income, growing joint partnership revenue, and fostering client and employee satisfaction to meet or exceed branch sales and service goals. Accountable for partnering with and referring business to all lines of business partners including, but not limited to, Retail, Investment Services, Mortgage, Private Banking, Business Banking, Cash Management, Middle Market, Merchant Services and Foreign Exchange to meet client needs. ESSENTIAL JOB FUNCTIONS: The Branch Manager is responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in daily work to create a positive client experience. The Branch Manager also ensures that branch operations are effective and compliance requirements are met. - Branch Staffing & Performance Coaching: Responsible for the staffing of the branch including recruiting/identifying talent and interviewing and selecting the branch team with involvement from ARL and Operations Leader; Develop branch staff through observational coaching sessions, joint sales calls and using the coaching model and developing/utilizing individual professional growth plans; Ensure the Branch team is trained on Key's products, sales, and service models; Responsible for developing the branch team's understanding of Key's products and services, Key's sales and service process and the competitive landscape; Engage in a disciplined approach to human capital by holding the branch team accountable for performance, providing training and recognizing/rewarding high performers - Branch Operations: Provide guidance and direction to branch staff positions to ensure compliance of regulatory, security and internal controls, which includes timely completion of all branch KSAP (branch self assessment program) tasks; Ensure satisfactory or better branch audits; Review and certify completion of continuity and recovery activities; Ensure the branch focuses on operational processes to enhance the client experience; Report and follow up on branch facility issues that hinder branch operations; Monitor and coach customer service behaviors to exceed service measurement goals within the branch - Opportunity Management: Establish and communicate branch performance standards regarding client follow up, ensure proper focus in client relations, introduce members of the team to the client and participate in client appreciation events; Ensure Tellers are making client and account referrals in accordance with their established Teller referral goals; Branch Managers in Non Business Intensive branches focus on retaining and expanding small business clients in the Book of Business Focus/Grow category; Branch Managers in Business Intensive branches should focus on acquiring, retaining and deepening small business relationships - Needs Assessment: Review client needs and understand how the solution fits the clien; Create and maintain active calling plan for Book of Business clients and prospect - Present/Pitch: Discuss features and benefits of multiple products and services that may meet client needs to ensure the client selects the best product for them - Fulfillment: Communicate across branch team to build relationships with all team members and create realistic expectations in the sales process and effectively resolve differences; Walk through expectations with the client and ensure that the solution meets the client's need; Accountable for risk management and compliance for the branch within established parameters - Follow-Up: Ensure that client follow up calls are conducted by end of business day to confirm client understanding; Maintain and call on a client book of business; Ensure Branch financial goals are met or exceeded; Develop strong partnerships with business partners focusing on cross selling and referrals; effectively manage internal and external COs; Ensure that the Branch operations are operating effectively/efficiently, maintain compliance, reporting requirements and client needs are being me; Manage employee hours worked in accordance to and compliant with KeyBank's time tracking policies; Utilize the annual district marketing plan to maximize community visibility, production, profitability and people resources. REQUIRED QUALIFICATIONS: Non Business and Business Intensive Branches: High School Diploma or 3 years of branch management experience; 3 years experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team; General understanding of financial statements and concepts; Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports; Demonstrated ability to leverage Centers of Influence (COIs) to further promote KeyBank business; Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking sales professionals; Demonstrated ability to effectively communicate and possess strong public speaking skills; Working knowledge of PC (MS Windows and Office Products; Ability to work branch hours to include weekends and occasional evenings Physical Requirements: Ability to routinely and frequently operate a motor vehicle with a valid driver's license in order to make outside sales calls. Additional Responsibilities for Business Intensive Branches: Demonstrated small business deposit/credit experience and familiarity with small business operations; Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: Managerial experience; Undergraduate degree in business related field; FINRA Series 6 and 63 investment licenses*; State Insurance License* *Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: KeyBank has administrative services in place that help support the business. These include: Finance, Human Resources, Legal, and Marketing. KeyBank’s Corporate Center supports strategic initiatives through multiple teams which provide distinctly different, yet interrelated, disciplines for the Corporate Bank Leadership team and its business groups. • Maintains, reviews, follows-up and ensures the timely and accurate completion of all regular scheduled steps including outstanding /late steps in the foreclosure tracking templates on a daily basis. • Inputs the completion date on the date the action occurs. • Obtains approval, and modifies the scheduled date to a date in the future when a step in the process cannot be completed. • Communicates with attorney’s/trustees • Utilizes all department reports to manage pipeline. • Completes/ensures all attorney requests for additional information or documentation are provided • Accepts and approves vendors/attorney invoices for services rendered or costs incurred • Ensures all attorney fees/costs and foreclosure costs charged are within allowable fees schedules. • Identifies “exception cases”/lien threats on a daily basis including but not limited to tax sales, drug seizures, and contested foreclosures. Notifies the manager and the investor/insurer as required. • Notifies the investor the day following the sale of the sale results. • Transfers files for conveyance/claim filing and/or to REO within 24 hours after the foreclosure sale or completion of the Ratification, Confirmation or Redemption period. • Processes all reinstatement funds within 24 hours of receipt; ensures CAW and suspense reflects zero balances and removes the loan from the foreclosure workstation. • Clears all reconciling items/out of balance conditions in the CAW payment clearing within 24 hours. • Verifies taxes and insurance maintained and paid timely. • Completes monthly reporting. • Documents all servicing, action taken, delays, follow-up, and phone conversations in the system notes • Ensures all foreclosure procedural documents are imaged timely. • Monitors third-party sale funds process, provides posting instructions, and properly closes out file. • Monitors foreclosure Deeds and escalates any delays in obtaining the Deed that will exceed 30 days. • Performs other duties and special projects as assigned FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Teller reports to the Branch Manager or to the Operations Leader (Teller Float) and is the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller assists new and existing clients of the Bank with account transactions and uncovers sales opportunities. In addition, he/she acts as a resource in identifying and resolving client servicing issues. The Teller is an extension of the sales team and through conversations with the clients uncovers financial needs, communicates product/promotional opportunities and refers clients to the branch relationship management team. Key's application process for this teller position requires that you complete our Virtual Job Tryout (R), which is an interactive experience via the Internet that takes approximately 45 to 60 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT. ESSENTIAL JOB FUNCTIONS: The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions. The Teller is responsible for performing accurate account transactions and functions which mirror the sales process (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in their daily work to create a positive client experience. This includes: Teller Functions - Accept and accurately process all financial service transactions. - Maintain responsibility for cash drawer and follow proper balancing procedures. - Act as a resource to identify and resolve client servicing issues. - Meet individual established referral production goals. Build Client Rapport - Provide excellent customer service to all KeyBank clients. - Greet and welcome every client as they enter the branch; acknowledge by name, if known. - Accurately process all financial service transactions. - Participate in client appreciation events. - Take ownership of client issues when possible, with the assistance of the branch management. - Make product suggestions based on the client's needs and refer to a member of the branch team. - Help create and establish a business relationship between the Personal Banker and the client. Present Products - Review and maintain knowledge of product guides, fees and policies to stay current on offerings for product suggestions. - Provide answers and assistance for client questions/concerns, utilizing resources within the branch. - Coordinate time between Personal Banker and client for business meetings as necessary. Fulfill Client Needs - Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs. - Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs. Follow- Up - Maintain relationships with Personal Bankers and Branch Managers and notify them of client sales opportunities. - Debrief with the sales team member when a sale was based on a referral made by the Teller. - Ensure more complex sales activities/opportunities are handed off to the Personal Banker. - Ensure compliance with security and audit procedures. Additional Responsibilities - Involvement in the sales building process and assist on platform as needed. REQUIRED QUALIFICATIONS: Teller - High School Diploma, GED or equivalent business experience. - Customer service experience. - Excellent communication and interpersonal skills. - General understanding of PC with Windows based applications and calculator. - Ability to work branch hours to include weekends and occasional evenings. - Physical Requirements: Prolonged Standing (5- 8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Float Teller - In addition to all Teller requirements, the Float Teller must have the ability to work at multiple branch locations. Preferred Qualifications (Teller & Float Teller) - Cash handling experience. - Sales experience with established goals. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Corporate Bank is a full-service corporate and investment bank serving the needs of mid- to large- sized businesses and focusing principally on middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector, and real estate. About the Job Underwriter for Fannie Mae and Freddie Mac multifamily loan products. Essential Job Functions Seeking a candidate with strong real estate background and knowledge of West Coast and Central U.S. real estate markets. Must have strong analytical and credit skills. Ability to handle and prioritize multiple tasks is critical. Must be able to communicate effectively both orally and in writing. Must be proficient in Word and Excel. Must be able to work independently with minimal direct supervision. Must have college degree or equivalent experience. Required Qualifications Underwriter for Fannie Mae and Freddie Mac multifamily loan products. Must have a minimum of five years underwriting or Asset Management experience with a Fannie Mae DUS and/or Freddie Mac Program Plus lender. Strong working knowledge of Fannie Mae and Freddie Mac guidelines is essential. Candidate will be responsible for analyzing and underwriting transactions with complex loan structures and borrower organizations. Will review and analyze all applicable third party reports and work within Key's protocols to ensure compliance with appropriate requirements. Working understanding of standard loan programs is required. Knowledge of Affordable, Seniors, Student Housing products is a plus. Must have college degree or equivalent experience. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. ABOUT THE JOB (JOB BRIEF): The Licensed Relationship Manager reports to the Branch Manager and is responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross- sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS: As financial navigators for life, the Licensed Relationship Manager delivers solutions to make it easier for clients to achieve their financial goals. The Licensed Relationship Manager also provides sales and service support to the Retail branch team. - Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing). - Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop. - Supports the branch in growing a profitable book of business to achieve individual and team goals. - Provides sales and service assistance to all clients. - Develops and maintains broad knowledge of products and services to appropriately support client needs. - Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction. - Ensures compliance with operational, security and audit procedures and policies. - Participates in and occasionally facilitates daily branch team meetings. - Participates in special projects, sales campaigns and assignments as requested. - Assists with coaching and training tellers and other branch professionals. - Accurately process all financial service transactions. - Identifies and resolves complex client service opportunities. - Competes and maintenances electronic client profiles using KeyBank's technology such as the Client Experience (CE) Desktop. - Maintains and calls on a client book of business. Additional Responsibilities: - As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS: - High School Diploma or equivalent experience - 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources - Foundational knowledge of sales and service techniques with consumers and small businesses, including tele- consulting, outside calling, prospecting and networking - Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals - Ability to develop a base of Centers of Influence (COIs) - Demonstrated strong customer service skills - Excellent communication skills and ability to work in a team environment - Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.) - Ability to work branch hours to include weekends and occasional evenings - Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls - FINRA Series 6 and 63 investment licenses* - State Insurance License* Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction. Preferred qualifications: - Undergraduate degree in business related field - Possesses a general understanding of operations (risk, compliance, fraud, loss) - Working knowledge of Branch Teller Workstation *Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Enterprise Risk Management provides leadership on risk management strategies and initiatives for credit, market, compliance and operational risk, as well as portfolio management, quantitative analytics and asset recovery activities. Essential Job Functions Effectively manage work assignments of audit and SOX testing work, including individual tasks and participation on mid-size teams. Partner and collaborate with KeyCorp technology groups to deliver value through technology SOX testing and risk reviews by: 1) executing detailed technology audit testing procedures, 2) developing standard reusable testing procedures to be used by audit staff, 3) assist with recommendations that result in the improvement of controls that the Line of Business uses to manage their risk environment, and 4) ensure issues define root cause. Assist in identifying, defining, and executing on process improvements for technology SOX testing, to improve testing through efficiencies to decrease testing cycle time and improve overall testing quality. Market the Technology Audit Group within the Risk Review Group, the corporation, and to external parties (regulators, peers, and accounting firms) by: 1) participating in an appropriate call program, 2) developing effective communication materials, and 3) formally presenting KeyCorp's systems and processes at appropriate internal and external events. Participate in internal process improvement initiatives within the Risk Review Group to: 1) support continuous improvement strategies, 2) enhance individual and divisional productivity, and 3) enhance the quality of services and deliverables. Required Qualifications Education Requirement: Undergraduate degree, preferably in related field. Broad technology knowledge of both mainframe and distributed operating environments. 2+ years of technology auditing/consulting/development/operational experience or equivalent. Strong analytical, problem solving, and project management skills. Excellent relationship management, communication, presentation, and writing skills. Preferred Skills: CISA, CPA and/or CISSP certification Experience with the following technology practices: information security, continuity and recovery, computer operations, problem and change management. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted: August 4, 2015, 4:00 am

Jobs at Bath

Latest job vacancies at Bath

Post-Doctoral Research Associate in Biomechanical Motion Analysis in Sport

The Centre for the Analysis of Motion, Entertainment Research and Applications (CAMERA) is a new and exciting EPSRC funded large-scale research collaboration between the Department of Computer Science, the Department for Health and external partners at the University of Bath starting in autumn 2015.

Your main aim is to support the research developments to translate computer science techniques to human movement analysis. Ideally, you will have a strong background in biomechanics and understanding of human movement analysis techniques.

For an informal discussion and information about the role, please contact Dr Aki Salo on email: A.Salo@bath.ac.uk.

 This post is fixed-term for 3 years. 

Closing Date: 16 Aug 2015
Type: Education & Research

Posted: July 31, 2015, 12:00 am

A Research Associate vacancy has arisen within the Bath Centre for Pain Research at the University of Bath. The Research Associate will be directly involved in a project investigating whether an objective test of attention can be developed to measure and predict pain experiences in healthy adults. The post will involve reviewing of existing evidence, writing of experimental software, design of experiments, recruitment of participants, as well as data analysis and report writing. The goal of this research is to better understand the disruptive effects that pain has on cognition, such as attention, memory, reasoning, and decision making.

Psychology graduates with direct experience in conducting research within an experimental cognitive framework, and an interest in attention and quantitative research methods are encouraged to apply. You should be conscientious, well-organised and able to work within a small team of medical and academic specialists. Good communication skills are essential.

A PhD in a relevant field is essential, as is a general interest in health behaviours.

Informal enquiries can be made to Lisa Austin (L.Austin@bath.ac.uk or 01225 386575). 

This post is fixed-term until 31 March 2016. 

Closing Date: 16 Aug 2015
Type: Education & Research

Posted: July 31, 2015, 12:00 am

With funding from Arthritis Research UK's Centre for Sport, Exercise and Osteoarthritis (CSEO), the Department for Health at the University of Bath has teamed up with colleagues from the Academic Department of Military Rehabilitation, Defence Medical Rehabilitation Centre, Headley Court. Our clinical research team has secured approval to deliver the Military Hip Rehabilitation Outcome (MILO) study and we are now seeking to make appointments to deliver this clinical trial.

Based at the Defence Medical Rehabilitation Centre, Headley Court, Surrey, we are seeking a Clinical Trial Administrator to support our multidisciplinary team involved in setting up, running and reporting the MILO study.

The successful candidate will be responsible for receipt, tracking and processing of study data on a day-to-day basis to ensure project milestones are met, as well as providing essential administrative and data entry support to the team. This role will include acting as the first point of contact for general study queries from participants and external agencies.

Staff experienced with working in a clinical environment, working with patients and some data management skills are encouraged to apply.

This is a fixed-term post for 18 months from commencement of employment.

Closing Date: 30 Aug 2015
Type: Management, Specialist and Administration

Posted: July 30, 2015, 12:00 am

This is an exciting opportunity for an Advanced Physiotherapist to work within the Lower Limbs Team of the Rehabilitation Division at DMRC Headley Court, Surrey, assisting with the delivery of the Military Hip Rehabilitation Outcome (MILO) study. Based at the Defence Medical Rehabilitation Centre, Headley Court, the study is a collaboration between the University of Bath, the Ministry of Defence (MOD) and Arthritis Research UK’s National Centre for Sport, Exercise and Osteoarthritis (CSEO). We are seeking an Advanced Physiotherapist who will be responsible for the expert assessment, diagnosis and planning of care of personnel referred from across the military, identifying those eligible for the MILO study.

Working closely with a Consultant Lead and the Officer Commanding, you will be responsible for data collection, participant consent procedures, service development projects, as well as supervision of Band 6 and junior Military Physiotherapists. You will also be expected to liaise effectively with senior clinicians in both Primary and secondary care environments.

You will be required to demonstrate the highest levels of clinical skills and expertise specific to this field. You will have considerable experience working in a musculoskeletal and rehabilitation environment. You will require excellent communication skills and be able to manage and prioritise your own workload. The successful candidate will also be required to undertake any additional duties appropriate to the post delegated by your line manager.

Previous experience working and supervising staff in a military rehabilitation and/or sports medicine environment, and use of the DMICP system is desirable but not essential. Evidence of immunity to Hepatitis B is required.

This job is fixed-term for 18 months, covering the period of data collection for the MILO study .

Closing Date: 30 Aug 2015
Type: Management, Specialist and Administration

Posted: July 30, 2015, 12:00 am

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of food and drink options.

We have vacancies for Food & Beverage Assistants. As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times. Your responsibilities will include taking customer orders, serving food and drink, working on the tills, stocking food stations and assisting with cleaning and clearing tables and catering areas. Full details of this role are included in the job description.

The role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

The successful candidate will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage. You should be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.

Training and uniforms are provided. There are opportunities for development and to seek promotion in this role.

Other benefits include a generous leave entitlement, including closure over the Christmas period, a pension scheme and access to many of the University’s top quality facilities and services. 

Closing Date: 13 Aug 2015
Type: Operations & Facilities Support

Posted: July 30, 2015, 12:00 am

We are looking for an enthusiastic and motivated individual to provide administrative support to the Clinical Psychology Doctorate Programme and to the new Centre for Specialist Psychological Treatments of Anxiety and Related Problems. The role will be based full-time at the University of Bath.

This varied and interesting post will involve close liaison with staff within the team as well as clinical psychologists within regional NHS Trusts and staff and service users involved in the new Centre for Specialist Psychological Treatments of Anxiety and Related Problems.

The key duties, under the direction of the Programme Manager, will be providing administrative support for a number of varied programme related activities including supporting the team, organising events and open days, servicing some departmental committees and assisting in the annual admissions process. Key tasks relating to the clinic will involve devising and maintaining data storage systems and liaising with NHS Trusts regarding referrals and treatment sessions and the financing of these.

You will have previous experience of working in a busy office environment where excellent communication skills are essential. You will be an experienced user of Microsoft Office applications (Word, Excel, Access, PowerPoint) and will be willing to acquire further IT skills. Previous experience within the HE sector and/or the NHS is desirable.

To find out more about our programme and the Centre for Specialist Psychological Treatments of Anxiety and Related Problem please see our web pages at:

http://www.bath.ac.uk/psychology/clinical/

http://www.bath.ac.uk/psychology/mental-health-partnership/

For an informal discussion please contact Georgina Lyons, Programme Manager (g.lyons@bath.ac.uk) or John Brice, Graduate School Manager (j.r.brice@bath.ac.uk).

The role is fixed-term, providing maternity cover until 4 March 2016. 

Closing Date: 16 Aug 2015
Type: Management, Specialist and Administration

Posted: July 29, 2015, 12:00 am

We are seeking a full-time Finance & Admissions Officer to join our busy Operations Team. The successful candidate will be responsible for carrying out all aspects of financial processing in the ASC, using the University’s finance system. S/he will also work alongside the Admissions Officer to carry out admissions processing for the ASC in addition to providing administrative support, as required, for the full range of the Centre’s activities. This post reports to the ASC Operations Manager.

For this post, you should have relevant experience from IT-intensive administrative posts together with a high level of IT skills (Microsoft Office packages such as Word and Excel) including experience with databases and financial accounting packages. This experience is essential. The role requires high levels of attention to detail, the ability to maintain accurate and up to date records and systems, excellent communication skills and first hand experience of delivering high quality customer service. You will need to be confident at working independently, but also collaboratively as part of a team as well as working well under pressure during peak times. 

The successful candidate will be working in a busy and lively office in a fast-developing Centre and gain experience from many different aspects of the University’s business.  Training will be provided where necessary.

Please visit our website for further information: http://www.bath.ac.uk/asc/.  For an informal discussion about this post please contact Karen Spillard, ASC Operations Manager, on 01225 385948; email: k.spillard@bath.ac.uk

Closing Date: 09 Aug 2015
Type: Management, Specialist and Administration

Posted: July 29, 2015, 12:00 am

The Department of Physics at the University of Bath is seeking to appoint a Senior Lecturer/Reader (Associate Professor) with an established research profile in the field of Photonics. The appointee will become a member of our internationally-leading Centre for Photonics and Photonic Materials (CPPM; http://www.bath.ac.uk/research/centres/cppm/) which benefits from very well resourced facilities including advanced optical fibre fabrication cleanrooms and a suite of optics laboratories. The successful candidate will establish a well-funded independent research programme that complements and enhances existing activities in the Centre, which include fibre photonics, theoretical nonlinear optics, ultrafast spectroscopy, quantum optics, and astrophotonics. In due course the appointee will also contribute to the normal teaching and administrative duties within the Department.

Physics at the University of Bath is a research-led Department and was ranked 13th among UK Physics Departments in the recent Research Excellence Framework (REF2014) assessment exercise. Both the Department and the University are committed to providing a supportive and inclusive working environment. We are working to improve the present gender balance within the Department, and particularly welcome applications from women, who are currently under-represented in academic posts.

Applicants are requested to upload statements describing their approach to undergraduate teaching and proposed research activities with their application.

For informal enquiries about current research activities in the CPPM please contact Dr Peter Mosley (Research Group Leader) on (01225) 384567 or email p.mosley@bath.ac.uk. For a more general discussion of the Senior Lecturer/Reader role, please contact Professor Simon Bending (Head of Department) on (01225) 385173 or email s.bending@bath.ac.uk.

Closing Date: 20 Sep 2015
Type: Education & Research

Posted: July 29, 2015, 12:00 am

The Graduate School administrative team in the Faculty of Science is responsible for processing postgraduate admissions and providing support to over 600 Masters and Research students across six departments, as well as CPD students in the Department of Pharmacy and Pharmacology.

We are looking for an enthusiastic and proactive individual to help to provide detailed support for distance learning CPD students in the Department of Pharmacy and Pharmacology. As part of our team you will play a vital role in coordinating, organising and supporting face to face workshops; providing detailed support for distance learning students using our virtual learning environment (Moodle) and providing other general clerical support.

You will also be expected to support other members of the Graduate School and wider programme team and provide assistance and guidance where necessary.

Applicants for this post should have previous experience of working in a busy office environment in an administrative role. Attention to detail is very important as is the ability to manage a busy workload with conflicting priorities. Experience of virtual learning environments is also expected. You will need to work closely with other team members, academic colleagues and students from across the region, so excellent communication skills are highly important. You will be an experienced team player, able to work on own initiative, with a high degree of flexibility, and a quick learner. You should have excellent computer skills, with a proficiency in Word and Excel, and the ability to learn use of database systems. Knowledge/experience of Business Objects and/or SAMIS/SITS would be beneficial.

This is a part-time vacancy (22.5 hours per week) offered on a 2 year fixed term contract.

For an informal discussion about the role, please contact Simon Gane on 01225 3833875 (email: s.k.b.gane@bath.ac.uk).

Closing Date: 09 Aug 2015
Type: Management, Specialist and Administration

Posted: July 28, 2015, 12:00 am

We are looking for an enthusiastic and motivated individual to join our busy team.  You will play a vital role, working in conjunction with other administrators and the Foreign Languages Course Director to ensure the smooth and efficient administration and operation of Foreign Languages Centre.

You will provide advice, support and information to academic staff, prospective, current and former students.  You will have excellent organisational skills, demonstrate a good use of initiative and have the ability to multi-task and prioritise a high workload.

Further information about the Foreign Languages Centre is available at: http://www.bath.ac.uk/flc/about/index.html

For an informal discussion, please contact the Undergraduate Manager, Amanda Spencer (01225) 383368 or email (A.Spencer@bath.ac.uk)

This role is fixed-term for 2 years.

 

Closing Date: 11 Aug 2015
Type: Management, Specialist and Administration

Posted: July 28, 2015, 12:00 am

The Centre for the Analysis of Motion, Entertainment Research and Applications (CAMERA) is a new research centre at the University of Bath focused on research in the area of Entertainment, and its application to new areas in sport and health-care. 

The Centre Manager will work alongside the Commercial Manager in support of the Director of CAMERA. CAMERA has over £10m of initial research commitment, including £5m from the Engineering and Physical Science Research Council (EPSRC) and an expectation for growth and long-term sustainability beyond the current 5-year funding. The aim of CAMERA is to create research impact in the areas of Entertainment, Human Performance Enhancement (e.g. Sport and Training) and Assistive Technologies (e.g. Health). A central theme is the application of entertainment technologies (e.g. Motion Capture) to new areas in Sport, Training and Health with existing major external partners.

The post holder will take overall responsibility for the day-to-day operational management of CAMERA and its research programme. They will provide significant expertise regarding the coordination, organisation and resource allocation of the Centre. This includes liaising and communicating with academic staff within CAMERA and across the campus where necessary, and coordinating with external partners involved in CAMERA. This will also include line management of Centre’s administrative staff. The post holder will create and develop relevant networks at local (The University and the Bath area), regional, national and international levels to promote the work of the Centre, developing its brand and reputation to generate further research projects and partnerships – with other universities and new commercial organisations (liaising with the Commercial Manager).

Additionally, the Centre Manager will develop and lead a strategic approach to securing the long-term sustainability of CAMERA through research funding; contributing to writing and coordinating future bids. To facilitate this the appointee will develop effective relationships with research funders and key research collaborators, facilitating the engagement of research groups at Bath in order to position our academics to become involved in future bids with new consortia.

The Centre Manager will work closely with the Centre Director, Co-Directors and Co- Investigators, linking also with the relevant Heads of Departments (Computer Science and Health). The post holder is expected to drive engagement across additional University Departments, including Research and Innovation Services, to develop further research and impact driven activities. The role will be wide-ranging, with both strategic and operational level delivery responsibilities.

The appointee will share responsibility within CAMERA for the development and implementation of related activities including public engagement, business development activities and liaison with funding agencies. 

The post is offered on a full time basis on a fixed term contract (60 months).

For further information please contact Dr Darren Cosker on 01225 385356 or d.p.cosker@bath.ac.uk.

 

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: July 27, 2015, 12:00 am

We are seeking a Commercial Manager for the new EPSRC funded Centre for the Analysis of Motion, Entertainment Research and Applications (CAMERA). The Commercial Manager will work alongside the Centre Manager in support of the Director of CAMERA. CAMERA has over £10m of initial research commitment, including £5m from the Engineering and Physical Science Research Council (EPSRC) and an expectation for growth and long-term sustainability beyond the current 5-year funding. The aim of CAMERA is to create research impact in the areas of Entertainment, Human Performance Enhancement (e.g. Sport and Training) and Assistive Technologies (e.g. Health). A central theme is the application of entertainment technologies (e.g. Motion Capture) to new areas in Sport, Training and Health with existing external partners.

The post holder will have overall responsibility for CAMERA’s day-to-day and long- term commercial activities, including managing relationships with CAMERA’s Key Industrial Partners, creating opportunities for research and commercial income growth and securing the long-term sustainability of the Centre beyond its five year funding – by contributing to writing and coordinating future bids. The post holder will create and develop relevant networks at local, regional, national and international levels to promote the work of the Centre, developing its brand and reputation to generate further research and commercial projects and partnerships.

Operationally, the Commercial Manager will also manage and oversee use of the Centre’s new Motion Capture Studio, including line management of the Studio Technical staff, and support the Directors in managing associated budgets and revenue streams.

The Commercial Manager will work closely with the Centre Director, co-Directors and co-investigators, linking also with the relevant Heads of Departments (Computer Science and Health). The post holder is expected to drive engagement across additional University Departments, including Research and Innovation Services and Intellectual Property and Legal Services, to develop further research and impact driven activities. The role will be wide-ranging, with both strategic and operational level delivery responsibilities. The appointee will share responsibility within CAMERA for the development and implementation of related activities including public engagement, business development activities, liaison with funding agencies and applying for new funding to sustain CAMERA beyond its initial 5-year remit. 

This post is offered on a full time basis on a fixed term contract (60 months).

For further information please contact Dr Darren Cosker on 01225 385356 or d.p.cosker@bath.ac.uk.

 

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: July 27, 2015, 12:00 am

Part Time Morning Cleaner 0500-0900 (Mon-Fri)

Team Bath is the University of Bath’s sports brand. It covers the family of sports and recreation-related activities at the University. Team Bath is based within a world-class £30 million sports facility including the Sports Training Village. Our “home” is used as a training base by Olympic and nationally recognised athletes as well as providing facilities and services to local, regional and national sports groups, squads and individual members of the public, making Team Bath unique in British sport.

We are looking to employ a hardworking, enthusiastic cleaner to work within our Sports Training Village. The applicant must be committed to the role and be willing to work individually and as part of a team. The applicant must be able to carry out a variety of different cleaning roles and be prepared to undertake training where necessary.

Previous cleaning experience and a proven ability to work individually are essential for this role.

For more information on this post please contact Matthew John on m.t.h.john@bath.ac.uk.

 

 

Closing Date: 05 Aug 2015
Type: Operations & Facilities Support

Posted: July 24, 2015, 12:00 am

Located on the university campus, Accommodation and Hospitality Services is looking for dynamic individuals to add strength to their Front of House team by recruiting exceptional receptionists.

Accommodation and Hospitality Services manages, for commercial guests, 30 bedrooms during the academic year and over 3,000 in the summer vacation. We host conferences, summer schools, sports competitions and will be the training base for the Australian Rugby Team during the Rugby World Cup.

Reporting to the Accommodation Sales Co-ordinator, you will demonstrate a passion for hospitality and as the first point of contact with our customers you will have a warm and welcoming manner and a good eye for detail. Exceptional communication skills are important and you must be comfortable conversing with people at all levels as you will assist with many and varied guest requirements from check-in to check-out, identifying customer needs and proactively providing solutions to match and enhance them whilst working to core standards. You must also be well presented, demonstrating your initiative whilst displaying exceptional standards of customer care at all times.

As well as being confident and approachable; commitment, flexibility and enthusiasm are also essential for this role. Ideally you will already have some UK hotel industry experience gained within a 3 or 4* environment or working in a customer services role.

This is a great opportunity for either an experienced receptionist to progress their career, or for someone with no previous experience who has a genuine desire to work within the hospitality industry in a customer focussed frontline role.

The role is part-time (14 hours per week) but will include evening and weekend working. The university is closed during the Christmas and New Year holiday.

We have a selection of shifts available as follows:

Monday to Friday evenings between the hours of 4pm and 10pm
Saturday 8am to 4.30pm and 4pm to 10pm
Sunday 4pm to 10pm. 

Closing Date: 09 Aug 2015
Type: Management, Specialist and Administration

Posted: July 24, 2015, 12:00 am

Part Time Weekend Cleaner 0730-1230 (Saturday and Sunday)

Team Bath is the Universityof Bath’s sports brand.  It covers the family of sports and recreation-related activities at the University.  Team Bath is based within a world-class £30 million sports facility including the Sports Training Village. Our “home” is used as a training base by Olympic and nationally recognised athletes as well as providing facilities and services to local, regional and national sports groups, squads and individual members of the public, making Team Bath unique in British sport.

We are looking to employ a hardworking enthusiastic cleaner to work within our Sports Training Village. The applicant must be committed to the role and be willing to work individually and as part of a team. The applicant must be able to carry out a variety of different cleaning roles and be prepared to undertake training where necessary.

Previous cleaning experience and a proven ability to work individually are essential for this role.

For further information about this role please contact Matthew John on m.t.h.john@bath.ac.uk

 

 

Closing Date: 05 Aug 2015
Type: Operations & Facilities Support

Posted: July 24, 2015, 12:00 am

The Department of Education seeks to appoint a Teaching Fellow to contribute to the teaching, assessment and development of academic programmes at undergraduate and postgraduate levels.

In particular, you will contribute to the full-time undergraduate Education with Psychology (previously Childhood Youth and Education Studies)  programme, and part-time postgraduate Master of Arts (MA) in Education programme. You may also be asked to engage in a small amount of administration within the Department.

Consideration will be given both to those who wish to work full-time and to those who prefer part-time work. (In the latter case, please specify your availability as a proportion of a full-time post) 

This is a fixed-term post from 2 September  2015 until 31 August 2016. 

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: July 24, 2015, 12:00 am

TEACHING FELLOW - PHARMACY PRACTICE (Part time [0.5FTE])

This top-rated, internationally renowned Department is enhancing its undergraduate and postgraduate teaching activity in response to developments in the sector. We are looking for a motivated pharmacist with learning and teaching experience to provide individual and team teaching, assessment and student support across both undergraduate and postgraduate activity. As well as teaching undergraduate students on campus the postholder will also be involved in supporting pharmacists in work studying on our distance learning clinical Diploma.

We are particularly interested in applicants wishing to combine a practising pharmacist role with a university teaching appointment. Ideally this practice experience would be in secondary care role.

Information about the Department is available on http://www.bath.ac.uk/pharmacy and informal enquiries can be made to Dr Andrea Taylor on 01225 386029 or Professor Marjorie Weiss on 01225 386787.

Closing Date: 24 Aug 2015
Type: Education & Research

Posted: July 23, 2015, 12:00 am

The provision of an efficient Cleaning/Portering service is pivotal to the smooth running of the University of Bath premises, providing a customer-focused service to the students, staff and visitors alike. Working as part of a team, you will be required to undertake cleaning duties in order to maintain standards of cleanliness within your designated areas. You will also be required to undertake basic office maintenance and unlock/lock University premises/rooms as directed. You must have an awareness of Health and Safety issues and a thorough and methodical attitude to work. A uniform and protective footwear will be provided, and appropriate training and additional protective clothing will be provided, as required.

These posts are being offered on a part time basis, working 25 hours per week, to be worked between 05.00 to 10.00 Monday to Friday.

Closing Date: 09 Aug 2015
Type: Operations & Facilities Support

Posted: July 23, 2015, 12:00 am

The Job

This research and development focussed role is fixed term for 3 years. The role is based in Scorpion Tooling UK Ltd in Dursley, Gloucestershire. The successful candidate will be employed by the University of Bath for the duration of the project, and will spend a portion of their time at the University of Bath campus. Technical supervision for project work will be provided by a dedicated team of industrial and academic staff.

The job purpose is to draw on the research expertise in the University’s Department of Mechanical Engineering to research, design and develop a new analytical solution for designing and optimising specialist tooling for machining advanced materials. The new design method and associated software tool(s) will allow Scorpion to enhance the performance of their cutting tools’ ranges for machining advanced alloys.

The Company

Established in 1990, Scorpion Tooling UK Ltd are a specialist manufacturer of high end cutting tools for various sectors including aerospace, medical, automotive, oil and gas and general engineering. Scorpion are a small company with ambitious plans for growth. They possess substantial expertise in the manufacture of cutting tools and own state-of-the-art equipment for producing cutting tools. Present customers include Corin, Renishaw and SKF.

See: http://www.scorpiontooling.co.uk/

Candidate profile

Upper second or first class Masters’ Degree (MSc/MEng) in a Mechanical Engineering discipline relevant to manufacturing or CNC machining is essential.

The successful candidate possesses an excellent understanding of one or more of the following:

  • Machining operations for advanced alloys
  • Knowledge of design of experiments and programming in Matlab
  • Knowledge of CNC programming for Fanuc and Siemens

Experience of cutting tool design and CNC grinding would be advantageous for this role. The candidate is also desired to have an experience of programming, app development and finite element analysis.

We would also expect you to demonstrate, through examples of previous work;

  • The ability to lead and facilitate technical development
  • Strong design and engineering skills
  • Personal ambition and self-motivation to own and drive the project forward with minimum supervision within agreed and directed task boundaries
  • Excellent written and oral communication and IT skills

Personal Development

This KTP post includes both time and budget for formal training and development. You will have the opportunity to register for a higher degree (MPhil / PhD) and to undertake other relevant additional training funded by your personal budget of £6,000.

Knowledge Transfer Partnerships (KTP)

The KTP scheme is part funded by the UK Government and is aimed at increasing innovative research and development partnerships between Universities and Industry.

Each KTP employs a talented and ambitious graduate, or ‘Associate,’ to work directly on a challenging technical project in a host company. Over 70% of KTP Associates are made offers of further employment within the host company at the end of the project.

The scheme is now 40 years old and the University of Bath has completed over 200 partnerships to date.

Further information on KTPs can be found here: http://www.bath.ac.uk/business/for-business/ktp/index.html

Closing Date: 06 Sep 2015
Type: Education & Research

Posted: July 23, 2015, 12:00 am

The Bath Institute for Mathematical Innovation (Bath IMI), established in early 2015, combines data analysis with statistical and mathematical modelling to help turn data into good decisions www.bath.ac.uk/imi

Our work addresses key challenges in mathematics and its applications and translates fundamental insight into economic and societal impact.

We are currently seeking a statistician to join our small team of Commercial Research Associates, whose primary remit is to solve short-to-medium term research problems for commercial and industrial clients, with the intellectual support of the academics involved with the Institute. Projects may emanate from a variety of different fields; current projects include working with clients in the energy and public health sectors.

Informal enquiries about the post may be made to Dr Gavin Shaddick (G.Shaddick@bath.ac.uk) or Dr Joanna Jordan (j.f.jordan@bath.ac.uk). 

 

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: July 23, 2015, 12:00 am

 

The University of Bath is one of the UK's top 10 Universities with an international reputation for research and teaching at the highest academic standards. The University's buildings are set in an attractive campus about a mile from the centre of Bath, a World Heritage City.

This is an exciting opportunity for 2 IT skilled professionals with a background in IT support and service delivery to join our IT Support team within the University of Bath's Department of Computing Services. You will make a significant contribution to the on-going development of an exceptional IT service and provide solutions within a changing business and technical environment.

The successful candidates will be highly self-motivated, able to work alone or in a team and have excellent interpersonal skills. Experience in a customer services or support role would be a distinct advantage. The department is introducing Service Management principles in line with ITIL best practice and experience of this and the management of ITSM systems would also be advantageous.

Both positions are being offered on a full time basis of 36.5 hours per week

Interviews will take place on 18/19 August 2015.

Closing Date: 09 Aug 2015
Type: Management, Specialist and Administration

Posted: July 22, 2015, 12:00 am

Westwood Nursery, which is our 48 place Day Nursery which caters for children from 6 months to 5 years, is looking to recruit staff on a casual basis to cover periods of high demand or staff shortages.  These employment opportunities are for working on an "as and when" basis.

Westwood Nursery is rated ‘outstanding’ by Ofsted, and  provides an excellent opportunity to gain further experience in a successful and highly respected facility.

A satisfactory enhanced DBS clearance will be required for this role.

Applications will be considered on a rolling recruitment programme, as submitted, and the closing date above is for guidance only.

Closing Date: 25 Oct 2015
Type: Operations & Facilities Support

Posted: July 22, 2015, 12:00 am

We are seeking to appoint an outstanding person with a high degree of professionalism and a business-orientated approach to help us in our goal of securing Knowledge Transfer Partnerships (KTPs).

The role demands experience of writing, and delivering KTPs. The post needs to identify opportunities, but will also explore new ways of working.

Key requirements:

  • To deliver plans to grow the number of KTPs
  • To work with academic staff to write, submit and deliver KTPs
  • To enable cross selling where employers do not want KTPs
  • Aware of the issues in the HEI and business landscapes relevant to KTPs

This post is full time (36.5hours per week, Mon-Fri) and is being offered on  a one year fixed term contract basis.

For an informal discussion, please contact the acting Head of Knowledge Exchange, Dr Denise Cooke (01225 383622 or email d.cooke@bath.ac.uk) or the Director of Research & Innovation Services, Dr Jon Hunt, j.hunt@bath.ac.uk. 

However, please ensure that you submit your application on-line, via the University of Bath website.

Closing Date: 09 Aug 2015
Type: Management, Specialist and Administration

Posted: July 22, 2015, 12:00 am

This is an excellent opportunity to gain experience working in IT at a leading University.  The campus provides an excellent work environment, with a wide range of on-site amenities, including world-class sporting facilities, and is surrounded by beautiful countryside, overlooking the city of Bath, one of the most elegant and vibrant cities in the country.

This is a 3 year Advanced Apprenticeship studying a selection of specialist ICT units. You will undertake a wide range of technical support tasks to assist the work of the Computing Services department. Further training and support will be provided at the University.

During your 3 years you will gain experience working in different areas and teams within Computing Services, such as on the IT service-desk, networking, servers or storage, for example.

The successful candidate will be enthusiastic about technology and will be able to show how they have put that interest to practical use in their life.

For an informal discussion please contact Roger Jardine, Assistant Director, Systems & Networking (r.s.jardine@bath.ac.uk) or Graham McNally, Data Centre & Operations Manager (g.t.mcnally@bath.ac.uk).

Closing Date: 11 Aug 2015
Type: Technical & Experimental

Posted: July 22, 2015, 12:00 am

Postdoctoral Research Associates (2) in modelling the formation of metal-organic frameworks

Applications are invited for two postdoctoral Research associates to work as part of a project on modelling the self-assembly, crystal growth and thin film formation of metal-organic frameworks (MOFs) funded by an ERC Consolidator Grant.  The successful candidates will be responsible for developing simulation methods to study MOF formation across different length scales. The research will include predicting how MOF nanoparticles and thin films form as well as assessing their properties and will involve both classical and ab initio simulations.

Applicants should have a PhD in computational or theoretical chemistry, chemical engineering, physics or a related discipline. The post requires a strong background in relevant molecular simulation and / or molecular modelling methods, preferably with experience in materials modelling, as well as strong programming skills. A proven track record in conducting high quality research, evidenced by publications in peer reviewed journal as well as excellent communication skills are essential. Applications should include a CV and covering letter explaining interest and suitability for the position.

Both positions are full time (36.5 hours per week) and are being offered on a fixed term contract basis with an anticipated duration of 48 months.

Informal enquiries may be addressed to Prof Tina Düren t.duren@bath.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 20 Aug 2015
Type: Education & Research

Posted: July 22, 2015, 12:00 am

Campus Retail & Commercial Operations are responsible for running the retail outlets on campus. Our Main Grocery store Fresh is a lively and vibrant place to work.

We are currently looking for responsible, reliable and hardworking individuals to join our team in Fresh. Bring us retail experience and expect a real opportunity to develop your skills and help make a positive contribution to the success of the business. The shifts will include a range of mornings, afternoons, evenings and weekends. In return we offer good rates of pay and an excellent working environment.

If you are looking for a lively environment which is fast paced and values your input, innovations and hard work then we’d like to hear from you.

This is a full time, open ended post, which will involve working on a 5 out of 7 days rotating pattern (36.5 hours per week). 

For further information, please contact Ryan McCormick on 01225 383901 or r.mccormick.bath.ac.uk.

 

Closing Date: 11 Aug 2015
Type: Operations & Facilities Support

Posted: July 21, 2015, 12:00 am

The University of Bath Accommodation department houses over 4000 students throughout the academic year and during the summer months, external companies use our accommodation services for conferences, summer camps and away days.

The Deputy Accommodation Operations Team Leader is based on campus. You will be responsible for the day to day running of a section of University accommodation and the management of staffing to achieve an effective and efficient service for customers. This involves the running of two distinct operations. The first is the running of the student accommodation during the academic year and the second is running the hotel operation during the summer, and successfully planning for this in the preceding months.

Previous experience within a customer facing role and of administration are essential, as are experience in managing and training staff. You will also have an experience in stock management, an awareness of Health & Safety and have experience in using Microsoft Word and Excel. You will need to demonstrate the desire to achieve high standards of service, the ability to motivate and form effective working relationships with team members, and the ability to work well under pressure and adapt to changing priorities.

The role requires you to work 5 days out of 7, therefore weekend working is expected.

Benefits include a generous leave entitlement, including closure over the Christmas period, a pension scheme and access to many of the University’s top quality facilities and services.  

 

 

Closing Date: 06 Aug 2015
Type: Operations & Facilities Support

Posted: July 21, 2015, 12:00 am

The University Hospitality Department provides food and drink services to students, staff and external customers throughout the academic year and during the summer months.

We require talented Chef de Parties to work in our multi-functional teams in Wessex restaurant and the Limetree.

One postholder will assist the Wessex kitchen team that produces high quality food for three outlets:
• Wessex Restaurant; where we have an à  la carte m enu at lunchtime and occasionally banquets. During vacation we also have buffets for groups (breakfast, lunch and dinners). 
• Food Direct; Wessex kitchen produces the food for the delivery service (sandwiches, cakes, buffets)
• 4W café (soup, paninins, salads, jacket potatoes)

The other postholder will assist the team at the Limetree:
•  on the breakfast service, hot counter (including Sunday Roasts), salad section, evening bar menu and Pizzeria
•  you will also from time to time be asked to help in preparing for buffets, conferences and banquets or any other events 

We are looking for a highly motivated chefs with a passion for, and experience of, cooking high quality food and managing junior kitchen staff. You should already hold the relevant NVQ or equivalent qualifications and have an awareness of food hygiene and health and safety. You should also have an enthusiasm for suggesting new menus and contributing ideas. 

The role includes early morning, evening and weekend working on a 5 out of 7 day’s contract (36.5 hours per week). 

Closing Date: 04 Aug 2015
Type: Operations & Facilities Support

Posted: July 21, 2015, 12:00 am

The Power System Planning and Economics research group at Department of Electronic & Electrical Engineering, University of Bath is researching all aspects of power system modelling, analyses and planning that underpin the development of key technical and commercial innovations. We have track record of working with the industry, undertaken significant research and consultancies for the UK government, the energy regulator and all UK’s transmission and distribution licensees. Significant of our research has been taken up by the electrical power industry.

We wish to appoint a Research Associate, who will join a research consortium sponsored by Europe Horizon 2020 to address the challenges in integrating local renewables through commercial interventions. The specific responsibilities for this appointment include investigating new market arrangements to promote local energy trading, and new business models to enable retailers and third party energy providers to take advantage of local renewable generation and local infrastructure networks. 

The successful candidate will have experience in electrical systems modelling, analyses and planning, and with a key interest in power system economics including business models.

The successful candidate will work closely with colleagues from Finland, Belgium, Spain and Cardiff in the UK. The candidate is also expected to work alongside Bath colleagues engaged in others mart grid/smart metering projects.

The proposed start date of this position is 1st September 2015.

This post is full time and being offered on a fixed term contract basis with an expected expiry date of 30 Dec 2017.

Closing Date: 16 Aug 2015
Type: Education & Research

Posted: July 16, 2015, 12:00 am

As an Advisor in the Advice and Support Team within the Students’ Union you will be responsible with the advice team for providing students with information, advice and support on a range of issues including Academic Appeals and Reviews, Complaints, Housing and a range of issues which affect students’ wellbeing and ability to study effectively.

You will also be involved in co-ordinating the Advice and Support team’s contribution to health and welfare provision on campus, including liaising with internal and external providers of services and recruiting, training and working with a group of volunteers who will lead the awareness raising campaigns on campus.  

We are looking for a motivated and organised individual who has a real empathy for the issues that students can face whilst at University. You will need to bring diplomacy and sensitivity to this role and enjoy working with a wide variety of people in a busy environment.

This is a full-time, open-ended post.

The post holder will be subject to a DBS check.

Please contact Carol Lacey, Advice and Community Manager, 01225 385863 or email c.lacey@bath.ac.uk,  for further information.  

Closing Date: 06 Aug 2015
Type: Management, Specialist and Administration

Posted: July 16, 2015, 12:00 am

We are seeking to appoint an outstanding person with a high degree of professionalism and a business-orientated approach to help us in our goal of "delivering contracts with an understood and acceptable level of risk in a reasonable timescale".

The role has two elements:

1.    Managing the Research & Commercialisation Contracts Team; and

2.    Managing a substantial research & commercialisation contracts workload, representing the University of Bath internally and externally.

Key requirements:

  • Legally trained (with substantial experience of negotiating research and commercial contracts and intellectual propert)
  • Capable (inspires confidence and delivers solutions)
  • Team player (a leader of people and initiatives)
  • Energetic (in all things)
  • Aware (of the issues in the HEI and business landscapes)
  • Networked (sociable and professional)

This is a great long-term opportunity to contribute to the development of a key Professional Services Department, as part of a dynamic management team.

For an informal discussion, please contact the Director of Research and Innovation Services, Dr Jon Hunt (01225 384497 or emal j.hunt@bath.ac.uk ).  However, please ensure that you submit your application on-line, via the University of Bath website.

Closing Date: 17 Aug 2015
Type: Management, Specialist and Administration

Posted: July 16, 2015, 12:00 am

The Centre of Sustainable Power Distribution at Department of Electronic & Electrical Engineering, University of Bath is researching all aspects of power system modelling, analyses and planning that underpin the development of key technical and commercial innovations. We have track record of working with the industry, undertaken significant research and consultancies for the UK government, the energy regulator and all UK’s transmission and distribution licensees. Significant of our research has been taken up by the electrical power industry.

We wish to appoint a Research Assistant, who will join a research consortium sponsored by EPSRC and Chinese Research Council to address the operation and planning challenges for an active distribution system when integrating low carbon technologies. The specific responsibilities for this appointment include developing new network operational strategies, assessing the performance of the new strategies under differing energy landscapes and evaluating the impact of the new operation strategies on future network investment. 

The successful candidate will have experience in distribution systems modelling, analyses, operation or planning, and with a key interest in active network management.

The successful candidate will work closely with colleagues from Imperial and Cardiff in the UK and three Chinese Institutions and Universities –Tianjin, Tsinghua and Shanghai Jiaotong. The candidate is also expected to work alongside Bath colleagues engaged in other smart grid/smart metering projects.

This post is full time and is being offered on a fixed term contract basis , with an anticipated end date of 20 April 2016

Closing Date: 16 Aug 2015
Type: Education & Research

Posted: July 16, 2015, 12:00 am

The Power System Planning and Economics research group at Department of Electronic & Electrical Engineering, University of Bath is researching all aspects of power system modelling, analyses and planning that underpin the development of key technical and commercial innovations. We have track record of working with the industry, undertaken significant research and consultancies for the UK government, the energy regulator and all UK’s transmission and distribution licensees. Significant of our research has been taken up by the electrical power industry.

We wish to appoint a Research Associate, who will join a research consortium sponsored by EPSRC and Chinese Research Council to address the challenges in  the development and integration of the transport sector into future low carbon electricity grids. The specific responsibilities for this appointment include EV modelling, EV driving pattern classifications, impact assessment and ultimately, the development of new business models for EV owners, reflecting multiple range of services that future EV owners could provide for the electrical and transport systems. 

The successful candidate will have experience in electrical systems modelling, analyses and planning, and with a key interest in transport systems and business models.

The successful candidate will work closely with colleagues from Imperial and Cardiff in the UK and three Chinese Institutions and Universities – China Electric Power Research Institution, Tianjin and Zhejiang. The candidate is also expected to work alongside Bath colleagues engaged in others mart grid/smart metering projects.

The proposed start date of this position is 1st September 2015.

This post is full time and is being offered on a fixed term contract basis with an expected expiry date of 30 Sep 2016

 

  

Closing Date: 16 Aug 2015
Type: Education & Research

Posted: July 16, 2015, 12:00 am

An exciting opportunity to undertake research has arisen in the Department of Mechanical Engineering, University of Bath. Candidates are invited to apply for a Post-Doctoral Research Associate (PDRA) for a recently awarded EPSRC project ‘Hyper-actuated flexure-link structures for high performance bearing-free servo mechanisms’.

Conventional mechanisms used in robotics and automated machinery have joints with bearing parts that collide, roll and slide against each other. The associated interaction forces have an effect on small-scale motion that limits achievable accuracy when motion is controlled automatically using motors or other forms of actuation. This impacts negatively on the quality and efficiency of various industrial processes, including the assembly and inspection of manufactured products.

You will therefore be engaged in mathematical modelling, nonlinear dynamic analysis, and controller/design optimization aspects of such systems, as well as realization and testing. Proven capabilities in carrying theoretical concepts and design solutions through to practical implementation and experimental evaluation will be important. You will also engage with the collaborating industrial partner, Molins Technologies. Molins is an innovator in the high speed machinery field and is a natural partner to enable future impact from the research findings.

You should have degree and PhD in a relevant discipline (Mechanical Engineering, Electrical/Electronic Engineering, Physics, Mathematics) with an enthusiastic and creative research mind.

This post is full time (36.5 hours per week) and is being offered on a fixed term contract basis, with an anticipated end date of 30 June 2018.

Interviews are anticipated to take place in August 2015.

Please contact Professor Patrick Keogh (Professor of Machine Systems) for informal enquiries: p.s.keogh@bath.ac.uk

Closing Date: 05 Aug 2015
Type: Education & Research

Posted: July 15, 2015, 12:00 am

Research Associate (12 month fixed-term post)

A fully funded industrial Research Associate (RA) position is available in the groups of Dr Matthew Jones (Bath, Chemistry) and Dr Davide Mattia (Bath, Chemical Engineering) to carry out the design and commission of novel catalysts and reactors for CO2reduction processes in a multi-disciplinary team. The project is aimed at the formation of heterogeneous catalysts for the reduction of CO2. The post is for 12 months in the first instance with possible extension depending on funding.

This is an exciting opportunity for a motivated RA. This interdisciplinary research project will involve coupling nanoporous catalysts with reactor technology and involves close interactions with industry.

The successful candidate will have experience in heterogeneous catalysts, supported single site catalysts or nanoparticulate catalyst preparation and coupling heterogeneous catalysts with reactor technology.  Good organisational and presentation skills are essential as is the ability to work well in an interdisciplinary environment. Interaction with further academic and industrial partners is desirable. The PDRA will be based in both Departments (Chemistry and Chemical Engineering) and gain experience at working at the interface of disciplines.

This post is available immediately and is fixed-term for 12 months.

Closing date – 13th  August  2015

For information on the research groups or an informal discussion about the position please contact Dr. Matthew D. Jones (mj205@bath.ac.uk) or Dr. Davide Mattia (d.mattia@bath.ac.uk). 

University of Bath is committed to equality of opportunity. We invite applications from candidates irrespective of their gender, age, disability, ethnicity, sexual orientation or religious beliefs. We particularly encourage applications from under represented groups, including women. 

Closing Date: 13 Aug 2015
Type: Education & Research

Posted: July 15, 2015, 12:00 am

The Department of Chemical Engineering requires a highly skilled, adaptable and self-motivated Laboratory Technician to provide technical support in its laboratories.

The successful applicant will be responsible for the day to day maintenance, configuration and operation of a wide range of laboratory instrumentation for teaching and research in the department. In addition, they will assist with the management of gases, chemicals, health and safety and waste within the Department and wider Engineering Faculty. The role includes providing general technical and housekeeping support across the Department and Faculty. A key aspect is laboratory support of teaching programmes in the department (undergraduate and postgraduate) including research projects.

Applicants should ideally have a degree in a science or engineering based discipline and have considerable experience of laboratory practice, equipment and facilities. Previous experience of having worked in a university laboratory would be advantageous. Candidates will need to be able to demonstrate practical ability.

This full time post is full time (36.5 hours per week) and is being offered on an open ended contract with a commencing salary of £20,781 per annum rising to £24,057 per annum through annual increments.  

Closing Date: 09 Aug 2015
Type: Technical & Experimental

Posted: July 15, 2015, 12:00 am

About us

The Graduate School administrative team in the Faculty of Engineering & Design processes over 2500 postgraduate applications every year and provides support to over 1000 Masters and Research students across four departments.  

About the role

We are looking for an enthusiastic individual to join our Graduate School admissions team. You will report to the Graduate School Manager and line manage the admissions administrators.  

You will have operational responsibility for all aspects of the admissions process for a portfolio of programmes, including assessing qualifications, making decisions on student applications, complying with University recruitment and admissions policies and monitoring recruitment targets. You will also identify opportunities for improvements to our administrative processes.

Your role will involve liaison with applicants, members of academic staff and other university departments. We are a small team so you must be prepared to be fully hands-on in all aspects of the work, especially during busy periods.  

About you 

Educated to degree level (or equivalent) you will have strong administrative experience, be confident using IT packages, databases and new technologies, have good attention to detail, and excellent communication skills (written and verbal). You will also be able to demonstrate a commitment to teamwork and enjoy working in a busy environment. Previous experience within the HE sector and knowledge of University regulations and quality assurance procedures is desirable though not essential. Skills in the use of University specific software (Moodle, SAMIS, Agresso and Business Objects) will be an added advantage.

The hours are full time (36.5 per week, Mon-Fri).

For an informal discussion about the role, please contact the Graduate School Manager, Ruth Burdett on 01225 386281 or email R.Burdett@bath.ac.uk.  Interviews for this role will likely take place 27 and 28 August 2015 

 

Closing Date: 16 Aug 2015
Type: Management, Specialist and Administration

Posted: July 15, 2015, 12:00 am

The Department of Mechanical Engineering requires a highly skilled, adaptable and self- motivated Toolmaker / Skilled Machinist / Technician to provide technical support to the Student Model Shop and Laser Cutting and 3D Printing Engineering laboratories.

The successful applicant should have substantial experience in conventional precision machining disciplines and, ideally, of CNC machining.  Knowledge of laser cutting, 3D printing, rapid- prototyping and CAD software packages would be an advantage although training will be provided as necessary. He / she will also be responsible for providing technical advice, instruction and support to academic and research staff and students in the Engineering workshop and laboratories. He / she will be proficient in the safe operation and use of a variety of mechanical workshop machine tools together with fitting, assembly, welding, brazing, sheet metal and fabrication skills.  

Applicants should have served a recognised toolroom / mechanical engineering / technician apprenticeship, possess a minimum of a City and Guilds qualification or equivalent and have substantial experience of working in an engineering machine shop or toolroom environment using conventional and, ideally, CNC machine tools and associated equipment

The post is full time (36.5 hours per week) and is being offered on an open ended contract at a commencing salary of £20,781 per annum rising to £24,057 per annum through annual increments.

Closing Date: 09 Aug 2015
Type: Technical & Experimental

Posted: July 15, 2015, 12:00 am

This position is provided by the University of Bath as part of a major project that links eight different institutions, the Universities of Bath, Southampton, London, Nottingham, Aberystwyth University, Loughborough University, University College London, HR Wallingford, as well as industrial partners such as Wessex Water,

The project, entitled “vaccinating the nexus” is funded through a prestigious 3-year research grant from the Engineering and Physical Sciences Research Council (EPSRC).

The demand for water, energy, and food (WEF) is increasing with a growing population and a larger proportion of people living high hydrocarbon dependent lifestyles. This is placing unprecedented pressure on global WEF resources, a situation that will be exacerbated with a shifting climate. To meet this demand and to ensure long-term WEF security there is a need for integrated, efficient, and sustainable resources management across the sectors. This is essential to enhance and maintain quality of life, and requires the overall system to adapt over appropriate timescales. Analogous to the human immune system, resilience can be enhanced by learning from shocks to the WEF nexus that lead to recovery and adaptation through improving the systems long-term memory. Through shocks to the system (vaccination in this analogy), society is provided the opportunity to improve resilience and sustainable management of the WEF sectors. In this context, shocks are represented by: 1) historic events, 2) controlled experimental manipulation, and 3) defined inputs to models. This project will identify the interconnections between Water Energy and Food (WEF) through the development of an integrated framework and will reveal the vulnerabilities in the system and the diverse connections between the three facets of the nexus.

The Post-doctoral Research Associate working at Bath will be involved in the development of electrochemical biosensors for the monitoring of microbial activity in soils after extreme climate events (e.g. flooding, droughts) and of nutrient and contaminant release to water systems. The researcher will work in close collaborations with  the researchers appointed in the other universities involved, which will imply frequent trips.

The person might also be involved in day to day supervision of other staff e.g. technical staff or supervision of doctoral or undergraduate students.

This position is full time (36.5 hours per week) and is being offered on a fixed term contract basis, with an anticipated expiry date of 31 August 2017.

The selection process will be over two stages.  All shortlisted candidates will be invited to undertake an interview by Skype; those shortlisted further will then be invited to a formal panel interview in person.

Closing Date: 12 Aug 2015
Type: Education & Research

Posted: July 13, 2015, 12:00 am

The Department of Electronic and Electrical Engineering is currently recruiting for a Lecturer (Assistant Professor) in the field of electrical power engineering. 

Applicants should hold a PhD in a relevant discipline and have a strong or developing track record of publications and research grant capture. The Department has a strong track record in both research and teaching and close collaborations with industry. It is currently ranked second in the UK in the National Student Survey and 91% of its research activity was graded as either world-leading or internationally excellent in the Research Excellence Framework 2014.

The post-holder will join the Department’s Centre for Sustainable Power Distribution (CSPD) and will work within the Faculty and University’s wider research activity in power engineering. Applicants with research interests in energy system modelling, integration and economics are particularly welcome. The successful applicant will be expected to carry out research, supervise research students and secure funding for their research from the research councils, industry and government. The appointee will contribute to teaching at undergraduate and postgraduate level, in particular on our Electrical Power Engineering BEng/MEng programmes and MSc in Electrical Power Systems.

The post-holder will join a successful and expanding department and faculty. The University of Bath is based in an attractive campus on the edge of the beautiful World Heritage City of Bath. It offers a progressive academic environment and the lifestyle advantages of working and living in one of the most beautiful areas in the country.

All applicants should consult the job description and person specification for the postPrior to drawing up a shortlist, potential candidates may be invited to visit the Department to meet staff and give a presentation on their research and teaching interests.

We encourage the development of a diverse and inclusive workforce and offer excellent benefits, with options for flexible working. For an informal discussion about the positions, please contact Dr Adrian Evans, Head of Department on +44 (0) 1225 386330, email A.N.Evans@bath.ac.ukor contact Professor Furong Li, Director of the Centre for Sustainable Power Distribution, she is on +44 (0) 1225 386416, email F.Li@bath.ac.uk.

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: July 10, 2015, 12:00 am

The Department invites applications from excellent candidates for two positions in Applied Mathematics. Applications are welcome in any area of Applied Mathematics which complements and enhances existing activity at Bath.  We particularly welcome candidates whose work lies in one or more of the areas:

Networks and Collective Behaviour
Mathematical Control Theory and Applications
The intersection of Applied Mathematics with Statistics

The Department intends that one of the two appointments should be in Networks & Collective Behaviour.

Current research in Applied Mathematics at Bath includes: Applied Analysis and Differential Equations, Continuum Mechanics of Solids and Fluids, Dynamical Systems & Complexity, Mathematical Biology, Mathematical Control Theory,   Networks & Collective Behaviour and Numerical Analysis & Scientific Computing.  

A successful applicant at Senior Lecturer/Reader Level (roughly equivalent to Associate Professor) will have an outstanding track record of independent research of international standing. At Lecturer level (roughly equivalent to Assistant Professor), a successful applicant will have shown exceptional potential for achieving such research excellence.

The appointee will be expected to sustain a leading research programme, and to be active in developing and submitting competitive applications for external funding.  Candidates should also have a strong interest in pursuing excellence in undergraduate and postgraduate teaching and in supervising graduate students.

Both the Department and the University are committed to providing a supportive and inclusive working environment. We are working to improve the present gender balance within the Department, and particularly welcome applications from women.

Alongside completion of the online application form, it is essential that candidates upload:

  1. a full Curriculum Vitae,
  2. a statement of research interests of up to 3 pages explaining how their work would complement and strengthen existing activity at Bath,
  3. a one page summary of teaching experience, including a statement of which courses in our existing undergraduate programme they would be able to teach, and
  4. the names and addresses of at least three referees.

Candidates should specify which position(s) (Lecturer/Senior Lecturer/Reader) they wish to apply for.

Interviews will be held on the 19th/20th November 2015.

Informal enquiries may be addressed to: Professor Jonathan  Dawes (J.H.P.Dawes@bath.ac.uk), Professor Hartmut Logemann (H.Logemann@bath.ac.uk) or Professor Robert Scheichl (R.Scheichl@bath.ac.uk)or to the Head of Department Professor Chris Jennison (C.Jennison@bath.ac.uk).

Closing Date: 01 Oct 2015
Type: Education & Research

Posted: July 10, 2015, 12:00 am

Reader (Associate Professor)  £47,328 - £54,841 per annum

Professor (Chair) – Competitive salary/package

Applicants are sought for an open-ended, full-time academic (faculty) post in the Department of Chemical Engineering, University of Bath, UK.  This is part of a strategic expansion of the Department that includes significant growth in student and staff numbers, and in funding.  The new Reader (Associate Professor) or (Full) Professor will provide inspirational leadership in the Department as it moves forward at this exciting time.

The successful applicant will be a highly successful and professionally qualified PhD graduate, with at least one degree in Chemical Engineering or a closely related discipline. They will have extensive relevant experience in an academic (and possibly also an industrial or other professional) environment, an international outlook and reputation, a substantial publications record, and be able to make significant scholarly contributions based on research excellence and integrity that fit in one or more of the Department’s three research areas: Advanced Separations Engineering, Chemical and Biological Reaction Engineering and Chemical Process Modelling and Simulation.  Evidence of winning, leading and delivering on major research grants and programmes, and successful supervision of research students and staff, is required. Capability and willingness to teach and manage Chemical Engineering at undergraduate and postgraduate levels, including in Design, are also required.

The successful applicant will work in a progressive and successful academic environment, and will benefit from the collaborative and well-organised Department and Faculty system at the University.  This is supported by effective professional development and leadership programmes at Bath for staff.  The lifestyle advantages of working and living in one of the most beautiful and accessible areas in the UK are an added attraction.

Selection Process

Applications should be made online and must be accompanied by an outline of plans for the post (up to four pages). This will focus on research, including funding sources, but should also cover teaching.  This is a mandatory component of the selection process without which we will be unable to progress your application.  Applications must also make clear whether they are for a post of Reader (Associate Professor) or Professor. 

Shortlisted candidates will be invited to Bath to meet staff and students, tour the Department and University, give an oral presentation, and attend a formal face-to-face interview (date to be confirmed but very likely in October or November 2015).  We expect the successful applicant to be in post as early as possible in 2016.

Informal enquiries about the post may be made to the Head of Department of Chemical Engineering, Dr Tim Mays, Tel: +44 (0)1225 386528, Email: t.j.mays@bath.ac.uk

Closing Date: 18 Sep 2015
Type: Education & Research

Posted: July 2, 2015, 12:00 am

Undergraduate Laboratory and Departmental Support Technician.

Department of Physics.

Applications are invited for the position of Undergraduate Laboratory and Departmental Support Technician within the Department of Physics. The appointee will have responsibility for providing technical support, advice and guidance in the undergraduate teaching laboratory, carrying out annual portable appliance testing within the department and providing cover for other technicians when they are absent. The post holder will work mainly within the highly utilised teaching laboratories and departmental workshop but will also at times be required to work within the department’s many specialist laboratories.

Applicants will require a degree or A-level qualification in Physics and experience of working within a laboratory, a teaching environment or a mechanical workshop would be an advantage.

Both the Department and the University are committed to providing a supportive and inclusive working environment. We are working to improve the present gender balance within the Department, and particularly welcome applications from women, who are currently under-represented in technical support posts.

This full time post is offered on an open ended contract at a commencing salary of £20,781 per annum, rising to £24,057 per annum through annual increments. Informal enquiries may be made to the Head of Department Professor Simon Bending (s.bending@bath.ac.uk) Applications close on the 9th August. 

Closing Date: 09 Aug 2015
Type: Technical & Experimental

Posted: July 1, 2015, 12:00 am

Competitive salary/package

The Department of Mechanical Engineering is seeking to recruit a new professor who will enlarge and enhance our prestigious academic reputation. There will be full opportunity for creative research and the necessary laboratory or virtual space to support this activity. The new appointment will provide intellectual and strategic leadership in a progressive academic environment, and will benefit from the supportive, collaborative and well-organised Department and Faculty system at the University.

There are a number of focussed research centres within the Department broadly covering the activities of staff associated within four academic groups: Design and Manufacturing; Solid Mechanics and Materials; Thermo-Fluids and Energy; and Dynamics and Control. The candidate will be expected to bring new expertise which broadly aligns with one or more of the activities of existing research centres.

The portfolio of current research funding in the Department of Mechanical Engineering includes EPSRC, EU, international and national industry, and there are associated KTP activities. The successful applicant would be expected to have appropriate academic experience and leadership, and evidence of international-level scholarship with a track-record in securing independent research funding.

http://www.bath.ac.uk/mech-eng/

A start up resource package would be available through negotiation.

We encourage the development of a diverse and inclusive workforce and offer excellent benefits, with options for flexible working.

Informal enquiries about the post may be made to either:

Professor Tony Miles, Head of Department of Mechanical Engineering,
Tel: +44 (0)1225 386368
Email: a.w.miles@bath.ac.uk

Professor Gary Lock, Deputy Head of Department of Mechanical Engineering,
Tel: +44 (0)1225 386854
Email: g.d.lock@bath.ac.uk

Interview date : October 2015

 

 

 

Closing Date: 15 Sep 2015
Type: Education & Research

Posted: June 30, 2015, 12:00 am

The Materials and Structures Research Centre (MAST) is looking to recruit a high-calibre postdoctoral research assistant to work an EPSRC and industry supported project “Imaging and Probabilistic Assessment of Composite Damage Threats (IMPACT)”. The aim of this project is to reduce airframe weight via improved understanding of the probability of structural failure. This is to be achieved in two stages. In the first a model for impact damage morphology based on empirical data provided by C and X-ray CT scans will be developed. In the second stage this model will enable a probabilistic approach to damage tolerance accounting for likelihood of impact, detection of impact and loading sufficient to cause damage growth.

The post holder will join an active research team to undertake work in Stage One of the project. The expectation is that the candidate will carry out impact tests, collect and analyse data and derive an empirical model for use in damage prediction. Applicants should have a good understanding of solid mechanics and in particular the mechanics of laminated composite materials. Experience of impacting testing and/or C-scan and X-ray CT non-destructive testing is also desirable although training will be provided. The work will lead to high-quality research outputs in the form of conference papers, journal papers and new engineering methodologies.

Applicants should possess a PhD (or have submitted their PhD thesis prior to the project start date) and an Honours Degree in an Aerospace or Mechanical Engineering discipline. However, applicants with prior research experience relating to aerospace composites with qualifications in a closely related area may also be considered. Experience in structural testing of composites, use of X-ray CT systems or related non-destructive test systems and Matlab would be advantageous. Candidates should be self-motivated and possess project management and communication skills.

With your on line application, we should be grateful if you would also kindly submit a covering letter, current and detailed version of your academic CV, an abstract of your Ph.D. thesis and a journal paper of which you are an author that is representative of your research to date. 

This post is full time (36.5 hours per week) and is being offered on a 12 month fixed term contract basis, with an anticipated start date of 5 October 2015. 

For more details please contact Dr Andrew Rhead, Lecturer (A.T.Rhead@bath.ac.uk).

 

Closing Date: 06 Aug 2015
Type: Education & Research

Posted: June 25, 2015, 12:00 am

The University of Bath wishes to appoint an outstanding and inspirational academic in the area of theoretical or computational astrophysics to join the newly formed Astrophysics group in the Department of Physics.  Led by Professor Carole Mundell, the Astrophysics group currently has interests in high energy astrophysics including gamma ray bursts and active galactic nuclei, time-domain astronomy and big data, galaxy formation and evolution and advanced instrumentation/astrophotonics. As part of the University's strategic investment in astrophysics,  the group has premium access to Bath's newly commissioned  3000-core HPC Balena cluster (http://www.bath.ac.uk/bucs/services/hpc/facilities/).  On the observational side, group members are involved in major international projects including next generation X-ray satellites, LSST and the CTA.

The University supports a vibrant interdisciplinary environment. In addition to developing collaborations within Physics, there is significant scope for building links with scientists in the Departments of Mathematical Sciences (http://www.bath.ac.uk/math-sci/research/),  the Bath Institute for Mathematical Innovation (http://www.bath.ac.uk/imi/index.html) and Computer Science (http://www.bath.ac.uk/comp-sci/research/), as well as with our regional GW4 (http://gw4.ac.uk/about/) partners at the Universities of Bristol, Cardiff and Exeter.

Applicants should have an excellent track record of publications in leading scientific journals combined with demonstrated success in winning research grant income. In addition the successful candidate will be expected to contribute to academic strategic planning, management and administration as appropriate, and support the development and delivery of undergraduate teaching, including new Physics with Astrophysics programmes.

Both the Department and the University are committed to providing a supportive and inclusive working environment. We are working to improve the present gender balance within the Department, and particularly welcome applications from women, who are currently under-represented in academic posts.

Applicants are requested to upload statements describing their approach to undergraduate teaching and proposed research activities with their application.

 Lecturer: salary from £38,511 to £45,954
Senior Lecturer: salary from £47,328 to £54,841
Reader: salary from £47,328 to £54,841

For an informal discussion about the role, please contact Professor Carole Mundell (Head of Astrophysics) on phone number +44 797 477 9923 or email c.g.mundell@bath.ac.uk. 

Closing Date: 31 Aug 2015
Type: Education & Research

Posted: June 12, 2015, 12:00 am

Advances in single-use-technologies (SUT)'s are leading a shift away from storage and mixing in fixed stainless steel vessels. This is especially common in the pharmaceutical industry, where the requirement for aseptic operation leads to time-consuming and costly cleaning protocols. By effectively eliminating cleaning and sterilising in-place, SUT's can improve the overall environmental performance of a process in addition to achieving significant cost savings.

This post will research and implement innovative engineering solutions, to facilitate process development across a range of biotechnology projects. The PDRA will develop a series of 3-D computational models using commercial software to optimise a range of bioreactor designs that are most likely to be associated with mixing and air flow. Influence of stirrer design and penetration of the gas from air sparger will be investigated, ultimately providing useful knowledge of mass transfer and rates of reaction. The PDRA is expected to lead day-to-day research activities and engage with industrial partners to implement new technology in new and existing production line.

The PDRA is expected to have a track record and experience in CFD modelling (e.g. ANSYS-Fluent or OpenFOAM) in two phase flow and will also contribute to the computational and experimental studies within the research group and consortium. Research will be disseminated in high impact journals and key international conferences.

The successful applicant will work in a progressive academic environment, and will benefit from the supportive, collaborative and well-organised Department of Chemical Engineering at the University.

This position is full time (36.5 hours per week) and is being offered on a Fixed Term Contract basis, with an expected expiry date of 31 August 2016

 

Closing Date: 09 Aug 2015
Type: Education & Research

Posted: June 8, 2015, 12:00 am

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